Benefits Account Advisor Woodstock, GA


HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 14,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.


At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

  • Competitive salaries and benefits offerings

  • Medical/dental/vision/life insurance wand voluntary insurance options

  • Health Savings Account funding

  • 401k matching program

  • Life and Disability Plans

  • Great work/life balance because that’s important for all of us!

  • The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!

  • Growth potential - HUB is constantly growing and so can your career!

  • A rewarding career that helps local businesses in the community


Alexander & Company is looking for dynamic Account Advisor with a proven ability to solve complex problems and who are hungry for growth, change and strive for excellence. The ideal Account Advisor is highly strategic, diverse in capabilities and interest.

In this role, you will have ownership over the planning, project management, creation, and maintenance of the client relationship and the solutions need to enhance and optimize client success and workforce readiness. You will manage all aspects of the client engagement process to ensure it is telling a story that aligns with the financial goals of employers, employees, and our company.

The ideal candidate will be a true advocate of the growth of the business while also being high touch and hands on with the client. A requirement of analytical and mathematical aptitude is key. This position requires a consultative approach to customer satisfaction. We are looking for someone who can manage the client’s needs strategically and offer recommendations. We are high performing producers not order takers, we need people who thrive under pressure and chaos and who can work collectively to improve processes, procedures to ensure a high level of execution.

We need GO GETTERS!! Team members who understand the balance of getting it done while consulting and managing clients in achieving success. Though, our preference is for those who have a depth of knowledge in benefits management, administration, and financial planning. We are willing to train highly technical folks on the strategic aspects of the benefit strategy coupled with the financial positioning we offer for our clients and their employees. To perform this job successfully, an individual must be resourceful, able to figure things out with little guidance, high level problem solver and dynamic in their approach.


  • Managing the needs and expectations of the client in a proactive manner

  • Managing the renewal process

  • Create and preserve client online enrollment and communications websites with regards to plan designs, plan specific eligibility rules, employer specific rules, class structure, rates, payroll deductions, enrollment rules, EDI feed setup, and system auditing and testing.

  • Educating support team to ensure correct and efficient administration of the benefit offerings

  • Travel to client locations to facilitate educational meetings to explain benefit offerings, provide consistent new hire messaging and provide open enrollment assistance and coordinating with Benefit teams to ensure proper coverage for required education meetings and enrollments.

  • Designs and produces materials for client presentations and meetings

  • Keeps client appraised of compliance issues and changes that may affect the clients’ benefits

  • Responds to client inquiries and maintain documentation of issues and resolutions and provide ongoing support to the client.

  • Analyze and interpret claims experience to the client to indicate issues and determine ways to circumvent and mitigate the risk

  • Participate and facilitate finalist presentations and conduct site tours for prospective clients.

  • Sending requests for proposals to carriers

  • Analyzing carrier proposals and negotiating a program renewal business

  • Preparation of spreadsheets of recommended plan designs and rates


  • High School Diploma with 5-7 years successful benefits related experience, or equivalent combination of education and experience.

  • Must have organizational and problem-solving skills; have excellent client relationship; possess strong customer service orientation skills and be results driven.

  • Must possess a high level of integrity and dependability.

  • Must have knowledge of employee benefits options and possess appropriate insurance licensing.

  • Experience with MS Office with intermediate/advanced skills with MS Excel, or equivalent programs, and a working knowledge of employee benefits administration software applications.

  • Must be able to obtain insurance license.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to stand and reach with hands and arms. The employee is occasionally required to walk or stoop. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. General work environment is that encountered in a typical office situation. NOTE: The above statements are intended to describe the essential functions and related requirements of this position. They are not intended as an exclusive list of all job duties, responsibilities, and requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

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Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit