Hub International Business Process Specialist in Woodbridge, Ontario

Hub Financial, Canada’s largest Life Insurance Managing General Agency, supports Life Insurance, Investment, and Mutual Fund Advisors across Canada. The successful candidate for this Business Process Specialist role will have a high level of customer service, can manage multiple project deliverables and is looking for a challenging role. The candidate will report to the Director, Business Services, and will be working in our Business Process Improvement department, responsible for the following:

  • Participate in the prioritization, development testing, and delivery of system enhancements and upgrades

  • Documenting business requirements, functional specifications, and timelines for business analysis deliverables

  • Developing test strategies, plans, and cases to ensure a quality product is delivered that meets business requirements

  • Liaise with third parties on the delivery and implementation of business services across HUB Financial

  • Proactively providing update on project status to the Director, Business Services coordinate and communicate with end users, staff, and vendors

Qualifications & Experience:

  • Experience in project management and delivering on results a definite asset

  • Background in administration in Mutual Fund Dealership, Investments and Life insurance is a definite asset

  • Excellent analytical and creative problem solving skills

  • Big picture thinking with the ability to drive out system enhancement to benefit overall efficiencies

  • Logical and efficient, with keen attention to detail

  • Outstanding organizational and planning skills

  • Strong knowledge of Microsoft Office – proficient in MS Office specifically (Visio, Excel, Powerpoint, Word)

  • Effective written and oral communication skills are essential

HUB Financial is a wholly owned subsidiary of HUB International – a leading North American insurance brokerage that provides a broad array of property and casualty, life and health, employee benefits, reinsurance, investment and risk management products and services through offices located across the United States and Canada. HUB International is ranked among the top insurance brokerages in the world.


Location: Canada, Ontario, Woodbridge
Required Education: High school or equivalent
Required Experience: 2-5 years
Required Travel: No travel required
Date published: 14-May-2018
Department: Business Operations
Ref#: P1343_20180424