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Hub International Sales Interceptor in Windsor, Ontario

HUB International is the largest insurance brokerage in Canada. Our vision is to be everywhere risk exists – today and tomorrow. Helping protect what matters most. Our HUB Customer Central (HCC) office is looking for a Sales Interceptor to join our team!

THE ROLE

The Inbound Sales Representative is responsible for handling phone leads by guiding prospective customers through an online quoting tool and transferring warm leads to Sales Broker.

KEY RESPONSIBILITIES

  • Convey a willingness to help through positive and professional behaviour.

  • Maintain a working knowledge of the applicable systems.

  • Document all details of client requests and conversations in the appropriate system, using the applicable templates.

  • Thoroughly search for and effectively manage client’s expectations by directing to the correct department/team as required.

  • Manage daily workload in accordance with company standards

  • Respond favourably to all coaching and training provided, make use of self-coaching tools where available.

  • Demonstrate punctuality consistently and is regular in attendance.

  • Perform other duties as assigned.

QUALIFICATIONS

  • Ontario Secondary School Diploma (OSSD) or equivalent.

  • Strong computer skills.

  • Post-secondary education is an asset.

  • Availability to work various shifts and days of the week as required.

  • Ability to handle fluctuating work volumes in a fast paced, customer focused environment.

  • Ability to work independently and in a team environment.

  • Ability to communicate clearly and concisely.

Get to Know HUB

HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

#WeAreHCC

www.hubcustomercentral.com

Department Sales

Required Experience: Less than 1 year of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.

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