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Hub International Receptionist in Windsor, Ontario

Overview of Position:

HUB International’s vision is to be everywhere risk exists – today and tomorrow. Helping protect what matters most. HUB International continues to grow and seeking a strong customer focused Receptionist to join our dynamic Operations team based in Windsor. This is an ideal role for a strong team player who can provide outstanding customer experience and act as a positive HUB Brand Ambassador. This role will require a flexible individual to adapt to the growth of the business.

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.

Responsibilities:

  • Greets clients/prospects that come into our office

  • Answer calls, assist customers and/or forward to appropriate person

  • Sorts and forwards faxes/emails received

  • Prints receipts for all payments received

  • Logs all payments received from clients in system

  • Handle incoming and outgoing courier and regular mail

  • Scanning and attaching documents in Epic

  • Other administrative and facility duties as assigned

  • Cross training in Renewal Review is expected for support of that team along with preparation to develop into that role

Qualifications:

  • 1-2 years’ of Receptionist experience

  • Strong customer service experience and multitasking skills

  • Professional, team player and a great HUB Brand Ambassador

  • Busy switchboard experience with multiple lines

  • Strong computer skills and proficiency with MS Office (Word, Excel, and Outlook)

  • Ability to handle escalated client complaints

Core Values:

  • Entrepreneurship - encouraging innovation and educate risk taking

  • Integrity – doing things right every time

  • Teamwork – working together to maximize results

  • Accountability – measure and take responsibility for outcomes

  • Service - serving customers, communities, and colleagues

HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

#LI-JL

Department Office Administration & Clerical

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

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