Hub International Personal Lines Account Manager in Windsor, Ontario
EasyInsure, a rapidly growing national brokerage, is looking for a full time RIBO licensed Personal Lines Account Manager to join our growing head office team. This individual will be responsible for working with our existing clients providing excellent customer service and outstanding value in every transaction. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and a commitment to deliver results on required deadlines. This role will require a flexible individual to adapt to the growth of the business!
Choose a career with EasyInsure and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining EasyInsure you will become part of a rapidly growing company that offers significant opportunity for advancement and growth. EasyInsure is a company where your contributions will make a difference.
Managing all aspects of an existing book of business
Ensuring new business and retention targets are met, including by means of re-marketing
Cross-selling other insurance and financial products based on the minimum requirements
New Business sales
Upsell existing clients
Complete outbound calls as required for renewal review and special projects
Respond to inbound telephone inquiries
Prompt response to all customer inquiries by providing effective and efficient customer service to verbal and written inquiries.
Resolving client concerns and complaints while ensuring that Service Excellence Standards are met.
High School Diploma
Minimum 2 - 3 years of experience in Personal Insurance/insurance industry
Team player able to work within Production and Service teams.
Strong interpersonal and communication skills: written and verbal
Strong social skills and confidence required to succeed
Ability to work independently and in a team with minimal supervision
Effective organizational, time and client management skills with an ability to prioritize tasks
Effective communication skills both written and verbal
Proactive and customer focused approach
Knowledge of diverse insurance policies and emerging insurance trends
Resourceful researching skills
Quick, efficient and accurate data entry skills
Working knowledge of Microsoft Office Products (Word and Excel)
Ability to communicate in French an asset, not a requirement
LLQP Licence an asset, not a requirement
Monday to Friday Work Schedule
Employee Discounts on Personal Home & Auto Policies
35 hour work week
Education Reimbursement Program
HUB Employee Referral Program – Award for successful hires
Corporate Cell Phone Discount Program
Paid Sick Days
HUB Days – Paid Personal Days
Health & Wellness Initiatives
Group RRSP Company Matching Program up to 2% of Base Salary
Group Benefits Plan (Health & Dental)
Corporate Discounts on Gym Membership
Company Paid Employee Assistance Program
Entrepreneurship - encouraging innovation and educated risk taking
Integrity – doing things right every time
Teamwork – working together to maximize result
Accountability – measure and take responsibility for outcomes
Service - serving customers, communities, and colleagues
EasyInsure is a division of HUB International, the largest insurance brokerage in Canada. HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.
Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.