Hub International Personal Lines Account Manager (16 Month Contract) in Windsor, Ontario
HUB International’s vision is to be everywhere risk exists – today and tomorrow. Helping protect what matters most. HUB continues to grow and we are seeking a dynamic Account Manager for a 16 month contract, who can manage an existing book of Personal Lines business in our Windsor, ON office. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and can deliver results on required deadlines. This role will require a flexible individual to adapt to the growth of the business!
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.
Manage all aspects of an existing book of business; responding to inbound telephone inquiries from existing clients in a timely manner
Ensure new business and retention targets are met, including by means of re-marketing
Cross-sell and upsell of other insurance and financial products based on the minimum requirements to existing clients
Complete outbound calls as required for renewal review and special projects
Provide prompt response to all client inquiries by providing effective and efficient customer service to verbal and written inquiries
Resolve client concerns and complaints while ensuring that service excellence standards are met
Minimum High School Diploma or equivalent work experience
Minimum 2 years’ experience in the Insurance industry
Experience within Personal Lines insurance an asset
Team player able to work within Production and Service teams
Strong interpersonal and communication skills both written and verbal
Ability to work independently and in a team
Effective organizational and time management skills
Proficient in Microsoft Office: Word, Excel and Outlook
Experience with EPIC broker management system an asset
Entrepreneurship - encouraging innovation and educate risk taking
Integrity – doing things right every time
Teamwork – working together to maximize results
Accountability – measure and take responsibility for outcomes
Service - serving customers, communities, and colleagues
HUB Total Rewards:
Monday to Friday Work Schedule
Employee Discounts on Personal Home & Auto Policies
35 hour work week
Education Reimbursement Program
HUB Employee Referral Program – Award for successful hires
Corporate Cell Phone Program
Paid Sick Days
HUB Days – Paid Personal Days
Health & Wellness Initiatives
Group RRSP Company Matching Program up to 2% of Base Salary
Group Flex Benefits Plan
Corporate Discounts on Gym Membership
Company Paid Employee Family Assistance Program
HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.
If you are a successful service broker (RIBO Licensed), enjoy a positive team environment and want to increase your take home pay through commissions, please apply now!
Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.