Hub International IBU Account Manager, Commercial Lines in Windsor, Ontario
HUB International’s vision is to be everywhere risk exists – today and tomorrow. Helping protect what matters most.
Our HUB Windsor or Leamington, ON offices are currently looking for a strong Commercial Lines Account Manager on Commercial small business accounts. This role is focused on growth and retention of a diversified book of business, includes servicing and driving new commercial business. is a great hands-on sales and service role. Join an entrepreneurial team!
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.
Providing responsive and exceptional customized client service to all clients while managing all aspects of an existing book of business.
Work in a team based structure to retain and grow existing commercial portfolios.
Leveraging existing commercial networks to increase business.
Upsell existing clients. Place outgoing touch base calls.
Ensuring new business and retention targets are met, including by means of re-marketing.
Prompt response to all customer inquiries by providing effective and efficient customer service to verbal and written inquiries.
Resolving client concerns and complaints while ensuring that Service Excellence Standards are met.
Review exposures, design and recommend suitable insurance programs/solutions for existing and new clients
Prepare and/or approve marketing submissions, proposals & summaries of insurance
Negotiate and process renewal business and mid- term changes
Review and analyze claims and loss control issues and discuss with clients
Check policies, endorsements and other required and related documentation for accuracy
Managing abeyances and expiry dates
Accounts Receivables – assist in collection per Company standards
Complete all required sales reports and documentation required by the Company
Other miscellaneous duties as required
Qualifications and Experience:
Bachelor’s Degree or College Diploma or equivalent work experience
RIBO license required
Knowledge of Commercial Insurance and Underwriting Principles an asset
Proficient in MS Office (Word, Excel, PowerPoint and Outlook)
Experience on Epic or equivalent broker management systems
Strong organizational, time and client management skills
Effective interpersonal and communication skills both written and verbal
Strong team player with a proactive and customer focused approach
Strong initiative and follow up skills
Knowledge of diverse insurance policies and emerging insurance trends
Entrepreneurship - encouraging innovation and educate risk taking
Integrity – doing things right every time
Teamwork – working together to maximize results
Accountability – measure and take responsibility for outcomes
Service - serving customers, communities, and colleagues
HUB offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.
Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: No Travel Required
Required Education: Diploma
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.