Technical Support Associate Wilmington, MA
Join our Stevie Award Winning Team at HUB International!
When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 14,000 professionals in 500 offices across North America.
We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.
We currently have an opportunity for Commercial Lines – Technical Support Associate. The selected employee will be responsible for providing technical assistance and workflow support to our Commercial Services team.
Support production and account managers with proposals and policy summaries.
Enter data as required by insurance company automation systems.
Handle correspondence and the clerical processing of accounts including applications, attachment processes, pre-renewal data collections and agency management system input.
Process certificate of insurance requests which can not be forwarded to the certificate processing team.
Obtain and provide account managers, producers and marketing loss reports from our insurance carriers.
Process quotations and binders for Workers Compensation Pool business and Flood Insurance for Commercial Lines clients
Maintain cancellation/reinstatement system for commercial accounts.
Responsible for the invoicing of commercial policies.
Policy checking and endorsement processing of automobile and workers compensation insurance policies
Responsible for developing complete familiarity with all forms and paperwork including their intent and purpose.
Responsible for implementing a quality control review process to assure the production of quality work and the provision of excellent customer service.
Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.
Other responsibilities as assigned by Manager.
Related experience with commercial insurance
Ability to obtain property and casualty producer license.
Proficiency with Microsoft Office products.
Excellent organizational, communications and project management skills.
Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
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Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.