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Hub International Commercial Insurance Assistant Account Manager in Wilmington, Massachusetts

About HUB

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

We currently have an opportunity for a Commercial Insurance Assistant Account Manager in our Wilmington, MA office. The selected individual will be responsible for supporting Account Management Team on all aspects of client service, marketing, and renewal of commercial insurance accounts in accordance with HUB’s best practices, policies and standard procedures of the Company.

SPECIFIC RESPONSIBILITIES:

Works closely with Account Managers and Client Executives/Producers on pre-renewal processes, in capturing pre-renewal information and assembling complete renewal submissions. Completing pre-work for Critical Path and participates in strategy meetings for high level view of client accounts and learning skills needed for successful account management.

Collaborates with Account Management Team on service strategies, aligning client’s business needs and ensuring insurance objectives are met with highest service standards.

Updates and maintains agency management systems when and where necessary as per HUB service workflow procedures; policy checking for accuracy on all renewal, endorsement, audit, cancellation transactions and to update/input true policy and form details in agency management system.

Creates summaries of insurance on existing client accounts and templates for new and renewal business by excerpt of quoted coverages, exclusions and endorsement terms offered by carrier.

Obtaining loss run data from carriers and assisting with developing and maintenance of loss analysis worksheets.

Client services may also include: updating accord applications and exposure schedules, preparing MA RMV forms needed for vehicle registration transactions, issuing evidence of property and certificates of liability from master templates, and monitoring emails for account management team.

Maintain various internal resources, staying apprised on industry news, trends, and trade publications for growth opportunities and to gain competitive edge for offering top tier HUB agency services.

Conducts business in a manner that demonstrates an understanding of both the business and earnings implications of the Company.

Other responsibilities as assigned by Manager.

QUALIFICATIONS:

  • Related insurance support experience.

  • Ability to work a regular, full-time work schedule at HUBs facility(s).

  • Producers licenseorwillingnesstoobtainlicense within the first year of hire.

  • ProficiencywithMicrosoft Officeand automated agency management systems.

  • Excellent organizational skills and multi-tasking abilities.

  • Excellent customer service and communication skills. .

  • Ability to prioritize workload and execute tasks with focused attention to detail and sense of urgency

  • Ability to problem solve and communicate outcomes to stakeholders.

  • Excellent organizational, interpersonal, communication skills and ability to work in a team environment.

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .

EEOAA Policy at https://hubinternational.jobs/eeo/

E-Verify Program at https://hubinternational.jobs/e-verify/

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