Claim Technical ManagerWilmington, MA

About HUB

Join our Stevie Award Winning Team at HUB International!

When you join the team at HUB International, you become part of the largest privately owned global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 14,000 professionals in 500 offices across North America.

We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

We currently have an opportunity for a Claim Technical Manager . The selected employee reporting to the Director of Claims is responsible for working as an advocate for HUB’s clients on significant Property and Casualty (P&C) claims. Also responsible for servicing assigned accounts, including T-200 customers, on a regular basis, to ensure the highest level of customer service. Responsibilities include work related to assigned specific Vertical specialty teams based on training, background, and expertise. Serve as a resource to the other members of the HUB New England Claim staff and all other employees.


  • Provides Claim Advocacy serves for HUB clients in accordance with systems and procedures.

  • Provides coverage determination and scope of loss.

  • Acts as a resource to the service staff on all claim issues.

  • Acts as an intermediary between HUB and the insurers claims staff.

  • Schedule and coordinate claim review meetings between clients and the carriers when appropriate.

  • Assist client and provide claim technical advocacy on large losses.

  • Assists in the sales presentation process on new prospective clients.

  • Other responsibilities as assigned by the claims director.


  • BA or equivalent work experience.

  • Minimum of ten years of claim supervisory / management experience.

  • Extensive working knowledge of claim handling in Commercial General Liability, Commercial Auto (both first and third-party claims), Workers Compensation and Large property claims.

  • Extensive experience handling large/ complicated P&C claims.

  • Advanced working knowledge of property and casualty coverage issues.

  • Ability to work independently.

  • Excellent communication skills, both oral and written.


Department Claims Management

Required Experience: 10-15 years of relevant experience

Required Travel: Up to 25%

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

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Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit