Senior Claims AdvocateWaukesha, WI

About HUB

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

Why Choose HUB?

Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

  • are seeking a progressive work environment at a rapidly growing organization

  • have a desire to help others protect their future

  • have an entrepreneurial spirit and are challenged by the opportunity to grow the business

  • are focused on learning and development to enhance your industry knowledge and expertise

  • are a self-starter willing to invest time and energy to learn the technical aspects of our business

  • believe in integrity and building success by developing relationships with others

Job Requirements

  • Communicate with insureds, carriers, adjusters, attorneys/counsel during life of a claim;

  • Review and evaluate insurance policies to determine where coveragepotentially exists;

  • Evaluate and review legal documents, including, but not limited to, complaints, leases and contracts for the purpose of determining proper handling of claim as well as liability and/or insurable interest;

  • Advocate 1st party property claims from initial report of claim to settlement on behalf of Hub clients;

  • Organize and participate in claim reviews meetings and new business presentations;

  • Maintain diary of files for follow-up and document all follow-ups within claim file;

  • Interact with account service teams;

  • Create and issue correspondence, including written advocacy on behalf of Hub clients.

  • Track claim success stories.

  • Contribute towards quarterly newsletters and articles based on claim scenarios.

  • Demonstrate effective team management skills


  • 10 years minimum of commercial insurance claims handling experience

  • Multi-line brokerage or carrier claims experience with a emphasis on 1st party property claims

  • Ability to manage multiple responsibilities in deadline driven environment

  • Proven ability to work independently and collaboratively with a team

  • Excellent attention to detail

  • Excellent oral & written communication skills

  • Proficiency with all MS Office Applications

  • P&C Licenserequired; can be secured post-hire.

  • Occasional local travel; limited travel outside of local area.


Department Account Management & Service

Required Experience: 10-15 years of relevant experience

Required Travel: Up to 25%

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

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Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit