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Hub International Assistant Branch Manager in Victoria, British Columbia

Hi, we’re HUB — a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a difference. Where pushing ourselves forward helps us give more to others.

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

  • Entrepreneurship: We encourage innovation and educated risk-tasking.

  • Integrity: We do the right thing every time.

  • Teamwork: We work together to maximize results.

  • Accountability: We measure and take responsibility for outcomes.

  • Service: We serve customers, communities and colleagues.

Why Join HUB?

  • An exceptional and welcoming company culture.

  • Excellent compensation, benefits, RRSP match and company perks.

  • Paid educational training and vast learning opportunities.

  • Room for advancement and growth within the organization.

  • A company that gives back and is active in the community.

We believe in our people – they are the best in the industry! We encourage and support each other and want to see our people grow. With this, we have implemented many leadership development programs and support career advancement! If you are a lifelong learner looking for an advancing and rewarding career, please read further to see what this job entails.

The Opportunity!

As the Assistant Manager to one of our largest, face-paced locations in beautiful Victoria, BC, you will be responsible for helping assist in developing and managing a branch. Reporting to the Branch Manager, you will provide accountability for increasing revenues, profitability, and flow through, managing expenses. In this leadership role, you will help motivate and coach your team through bringing a memorable experience to employees, while driving overall client experience and satisfaction.


Business Development:

  • Help develop annual business plan, with the Branch Manager that when executed, will meet targets, and maximize every opportunity, for all lines of business in the branch including:

  • New business

  • Business retention

  • Branch growth

  • Client experience

  • Introduction of new lines of business

  • Assess local market and identify current and prospective opportunities to obtain new clients

  • Ensure an excellent and consistent client service experience

  • Ensure all best practices are adopted and effective for the branch

  • Maximize on opportunities for efficiency (i.e. utilizing central processing)

  • Participate actively in both the business and industry communities to build a network of contacts that improve the presence and reputation of the branch and organization

  • Other duties and responsibilities as assigned

Talent Management Responsibilities:

  • Provide a positive work environment that attracts, retains and motivates talent

  • Support the team of talent to achieve their highest performance potential

  • Clear, concise and consistent communication (branch specific, corporate communications, etc.)

  • Assist Branch Manager in recruitment and selection procedures

Operational Responsibilities

  • Manage operational aspects of the branch including corporate branding, office aesthetics and cleanliness

  • Ensure the safekeeping of all company assets in the branch

  • Ensure consistent and effective application of all corporate policies and procedures as they apply to the business or to the employees


  • Ability to lead, coach and work collaboratively with direct reports, colleagues and front line talent

  • Demonstrated ability to create a results driven and team oriented environment

  • Strong communication skills (verbal & written)

  • Excellent interpersonal skills with a variety of individuals (internal and external)

  • Passion and firm understanding of business and financials

  • Excellent organizational skills with the ability to meet deadlines

  • Proven leadership experience with a minimum 2 years’ leading a department or branch

  • Level 2 General Insurance License

  • Industry designation an asset (CAIB, CIP, FCIP, CRM)

The employment offer is contingent upon completion of a successful background check.

Want to know more about this great opportunity and others? We invite you to learn more about our team at


Department Business Operations

Required Experience: 2-5 years of relevant experience

Required Travel: Up to 25%

Required Education: Diploma

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit