Ignite your potential. Impact what matters.

Hi, we're HUB.

We advise businesses and individuals on how to reach their goals.

When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy.

So you’re ready for tomorrow.

Company Profile

HUB International was born in 1998 with the merger of 11 privately held insurance brokerages. Today, HUB is one of the largest insurance brokers in the world and represents a broad, deep, one-of-a-kind aggregation of insurance entrepreneurs.

15,000+

employees across North America.

5th

ranked among the world's largest insurance brokers.

530+

offices across North America.

HUB Mission

To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

HUB Vision

To be everywhere risk exists—today and tomorrow. Helping Protect what matters most.

Our Core Values

  • Entrepreneurship - We encourage innovation and educated risk-taking.
  • Integrity - We do the right thing every time.
  • Teamwork - We work together to maximize results.
  • Accountability - We measure and take responsibility for outcomes.
  • Service - We serve our customers, communities and colleagues.

Why Choose HUB?

Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

  • are seeking a progressive work environment at a rapidly growing organization
  • have a desire to help others protect their future
  • have an entrepreneurial spirit and are challenged by the opportunity to grow the business
  • are focused on learning and development to enhance your industry knowledge and expertise
  • are a self-starter willing to invest time and energy to learn the technical aspects of our business
  • believe in integrity and building success by developing relationships with others

Benefits

We offer a dynamic benefits program that is rooted in your current needs yet evolves as those needs change over time. We are committed to providing you with the tools and resources you need to maximize your benefits portfolio.

We believe in the value of a wellness strategy to build morale and support the personal health goals of our employees. We’re proud to offer our employees medical plans that not only provide coverage for illness and injury, but also enable you and your family to focus on staying well. Outside of offering a portfolio of medical plans to support our employees’ well-being, we’ve worked hard to build a comprehensive program reflecting our values and vision to boost engagement and motivation.

HUB Healthy Habits was created to educate, activate, and support employee engagement in total health and wellbeing, encouraging employees to put healthy ideas into action in and out of the office. On-site health committees lead in-office health initiatives, including monthly educational health and fitness activities.

  • Technology: Portal on the HUB intranet and mobile app delivers health campaigns and contests.
  • Tools: Break rooms designed by our employees outfitted with balls, bands, and light weights.
  • Healthy challenges: Challenges and campaigns with prizes for meeting fitness and nutrition goals.
  • Health screening & coaching: Track your health and performance. Health coaches are available to all employees.

Retirement savings plans: You choose how much to deposit each pay period and how your money is invested.

Travel accident insurance: HUB’s Travel Accident benefit covers injuries and death sustained during business travel. We also provide 24/7 access to personal and emergency assistance when you are traveling for business or personal reasons, including dependents traveling with you.

Flexible spending & parking and transit programs: Flexible spending accounts allow you to pay for eligible health and/or dependent care expenses on a pre-tax basis. You can also use pre-tax dollars to pay for parking and transit expenses and can enroll in the program at any point during the year.

MyHUB Discounts: All HUB employees have access to discounts on automotive, electronic, consumer, educational assistance, home security, travel, home, and work-life products and services.

Employee Assistance Program (EAP): We understand it can be difficult to manage family, work-related and personal issues. That’s why we offer an EAP at no cost to you. To help guide you through difficult situations or simply assist you with day-to-day tasks like finding a last-minute dog sitter, trained professionals work with you as you search for solutions. The program is completely confidential and can help you work through issues related to: emotional well-being, family life, healthy living, and legal or financial matters.

Group auto & home insurance: You have the option of purchasing personal lines of auto and home insurance at discounted rates.

Group legal plan: You have the option of enrolling in the group legal plan. This plan provides access to legal assistance for matters concerning estate planning, real estate, family law, consumer protection and more.

Other voluntary extras include: critical illness insurance, accident insurance, group indemnity insurance, long-term care coverage, and more.

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Office Administrator | HUB Jobs

Job Information

Hub International Office Administrator in Toronto, Ontario

Hi, we’re HUB.

We are the largest insurance brokerage in Canada and 5th largest global insurance & employee benefits broker. We provide a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.

Becoming a part of HUB means that you thrive in an entrepreneurial and fast paced team environment supported by over 16,000 professionals in 500 offices across North America. You will be able to actively contribute to our track record of year over year growth fueled by innovative new products and services, mergers and acquisitions, and a great team of people.

About The Role

HUB International continues to grow and we are looking for a motivated and dynamic Receptionist to provide high quality reception services. This position is based out of our Toronto, ON HUB office, reporting to the Regional EVP, Facilities and Office Services.

What You’ll Do

Reception & Administrative Duties

  • Greet, sign-in & locate contacts for scheduled and “walk-in” visitors quickly & courteously.

  • Maintain a professional environment in the reception area.

  • Maintain telecommunications system including but not limited to, retrieving after hours messages and forwarding to appropriate Broker/colleague & keeping contact lists up to date.

  • Perform opening/closing procedures.

  • Manage stock & replenish misc. items retained at reception desk & executive kitchen (i.e., Presto passes, parking vouchers, dry goods, drinks, etc.)

  • Provide clerical assistance as required to our team and other teams.

  • Update and troubleshoot reception operating changes and issues, update reception manual.

  • Work closely with the Mailroom Coordinator to assist with daily requests that come in from the business.

  • Operate as a backup for e-docs management in EPIC (broker management system)

  • Be responsible for Fax Inbox Monitoring throughout the day and distribute to appropriate colleague

Key Shared Accountabilities

  • Focus on continuous process improvement, streamlining workflows, etc.

  • Investigate and resolve inquiries and identify issues and analyze problems – working with team and Office Manager.

  • Participate in, and comply with, all health and safety and Fire Warden processes and initiatives to ensure the organization remains a safe workplace.

What You’ll Need for Success

  • 3 years’ experience in high call volume setting, preferably insurance

  • College diploma in administration studies preferred

  • Attention to detail, time management and strong organizational skills to be able to prioritize daily activities

  • Positive attitude for greeting customers and clients in a friendly and warm manner upon arrival to the office or through the phone

  • Proven ability to manage conflict, coupled by the ability to work collaboratively

  • Communication skills to be able to communicate with internal team members or clients and understand their needs

  • Administrative skills to be able to use basic computer programs

Why Choose HUB?

We offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees by providing continuous opportunities for growth and development. When you choose HUB, you’ll have access to flexible benefits options that are rooted in your current needs yet evolves as your needs change over time.

Service is one of our founding values – not an abstract concept but a commitment. We believe that no one deserves that commitment more than our employees, clients, and the communities in which we all live and work. Each Regional HUB office chooses a local organization or cause and develops a project that will make a difference where it’s needed, from fighting disease to working with families in need, to improving the lives of senior citizens and youth.

Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth. To read more about HUB, please visit https://www.hubinternational.com/en-CA/about-us/.

Core Values

  • Entrepreneurship - encouraging innovation and educate risk taking

  • Integrity – doing things right every time

  • Teamwork – working together to maximize results

  • Accountability – measure and take responsibility for outcomes

  • Service - serving customers, communities, and colleagues

HUB is strongly committed to diversity, equity, and inclusion in the workplace. We strive to foster an environment where our employees feel valued, seen, and heard, which enables success for everyone. We endeavor to make the selection process accessible to any and all users. Assistance and/or accommodation are available by request for candidates taking part in the selection process.

Department Facilities & Office Services

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: Diploma

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.