Commercial Lines Account Associate, Cross Border Unit Toronto, ON

About The Role

We’re looking for a dynamic Commercial Insurance Account Associate for our Cross Border division. In this role, the AA will work closely with our Canadian & US brokers to service the day-to-day needs of our in-house and well-established book of business. This includes reviewing and amending insurance policies with the client to ensure complete and appropriate coverage.

What You’ll Do

  • Continuously delivering quality client service for an assigned book of business

  • Developing and nurturing client relationships by identifying client-specific needs; creating innovative and cost-effective solutions

  • Be responsible for the renewal and servicing of cross-border policies, cross-border clients, and other items client service from end to end (submission, marketing, proposal, binding, invoicing, etc.)

  • Monitoring client accounts receivable statements, and collecting outstanding premium owing;

  • Building relationships with sub-brokers across Canada and writing business in the industries and programs we develop

What You’ll Need for Success

  • RIBO (Ontario Broker’s license) or ability to obtain in short order Required

  • Typically, 3+ years of Insurance Industry and product line experience – broking or underwriting

  • Experience in the placement of commercial lines, transportation, cross border accounts is strongly preferred

  • Experience delivering client-focused solutions based on customer needs

  • Professional communication, and strong interpersonal skills

  • Strong customer service focus with the ability to deliver positive customer experiences

  • Self-starter and strong team player able to work within Production and Service teams

  • Effective organizational skills and time management

  • Working knowledge of Microsoft Office Products (Word and Excel).

  • Ability to learn and understand new systems quickly; EPIC fluency is an asset.

  • Bilingual (French/English) is an asset

When you choose HUB, you're choosing the largest insurance brokerage in Canada and 5th largest global insurance & employee benefits broker supported by over 19,000 professionals in 500 offices across North America. We provide a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit

What’s in it for you?

Your well-being is our priority, and we back this up with a wealth of benefits:

  • Enjoy a competitive pay structure that includes incentives, bonuses, and more ways to increase your earnings.

  • Balance your life with flexible work arrangements and generous time off.

  • Benefit from a comprehensive package tailored to your needs, including company-matched RRSPs.

  • Invest in your future with HUB-sponsored training and development programs. We even offer tuition reimbursement opportunities.

  • Rest easy with reimbursements for professional license fees and membership dues.

  • Avail special perks including discounts on events, travel, accommodations, and personal home & auto insurance.

At HUB, we celebrate diversity, equity, and inclusion. We are committed to creating an environment where all our employees feel valued and empowered. In this light, we've designed our selection process to be accessible to everyone. We encourage you to let us know if you need any assistance or accommodation during the recruitment process. We believe in providing every candidate with an equal opportunity to succeed and thrive in our inclusive work environment.

For us, service is not just a value; it's our commitment. We uphold this commitment to our employees, clients, and communities. Each of our regional offices actively contributes to local causes, making a difference where it's needed most.

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: Diploma

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit