Commercial Lines Account Associate, Complex Risks Toronto, ON

About The Team

The Complex Risk Unit (CRU) provides our clients with an integrated structure to address all their Global risk management advisory and consultative needs. We do this by leveraging HUB Canada's best technical experts, and industry specialists. Our clients benefit from customized advice, maintain a relationship with one senior contact, and make educated decisions regarding risk retention and transfer using state-of-the-art technical solutions and traditional insurance products.

About The Role

We’re looking for a strong Commercial Account Associate to support our Property & Casualty (P&C) Commercial Lines Insurance accounts in Toronto. This role involves working closely with the Vice President, Complex Risks Unit and requires someone who is responsive, strong time management skills and good knowledge of property and casualty experience. This is an ideal role for someone with strong technical and systems experience.

What You’ll Do

  • Day-to-day activities for clients and prospects including:

  • File management, preparation and review of client renewal packages (certificates, summaries, etc.)

  • Policy reviews against binders/quotes to ensure accuracy

  • Timely issuance of submissions, binders, summaries, policies etc.

  • Effective communication with clients and third parties; i.e., answering client inquiries and working actively with underwriters for terms

  • Effective management of abeyance system

  • Minimizing Daily Sales Outstanding (DSO) to HUB standards

  • Preparing for and participating in client meetings

What You’ll Need for Success

  • Valid RIBO license Required

  • Typically, 2+ years of commercial insurance experience

  • Experience in market negotiations on commercial policies is an asset

  • Strong aptitude to learn new risks along with a desire to keep up to date with emerging trends

  • Results-oriented and passionate, with a strong sense of accountability and client management skills

  • Detail-oriented with strong organization and prioritization skills

  • A Solid team player who also possesses independence of thought

  • Proactive client-focused approach with effective negotiation and follow-up skills

  • Proficient in Microsoft Office: Word, Excel (formulas and pivot tables), PowerPoint and Outlook

  • Experience with Applied EPIC or similar insurance broker management systems

Why Choose HUB?

When you choose HUB, you're choosing the largest insurance brokerage in Canada and 5th largest global insurance & employee benefits broker supported by over 19,000 professionals in 500 offices across North America. We provide a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit

What’s in it for you?

Your well-being is our priority, and we back this up with a wealth of benefits:

  • Enjoy a competitive pay structure that includes incentives, bonuses, and more ways to increase your earnings.

  • Balance your life with flexible work arrangements and generous time off.

  • Benefit from a comprehensive package tailored to your needs, including company-matched RRSPs.

  • Invest in your future with HUB-sponsored training and development programs. We even offer tuition reimbursement opportunities.

  • Rest easy with reimbursements for professional license fees and membership dues.

  • Avail special perks including discounts on events, travel, accommodations, and personal home & auto insurance.

At HUB, we celebrate diversity, equity, and inclusion. We are committed to creating an environment where all our employees feel valued and empowered. In this light, we've designed our selection process to be accessible to everyone. We encourage you to let us know if you need any assistance or accommodation during the recruitment process. We believe in providing every candidate with an equal opportunity to succeed and thrive in our inclusive work environment.

For us, service is not just a value; it's our commitment. We uphold this commitment to our employees, clients, and communities. Each of our regional offices actively contributes to local causes, making a difference where it's needed most.



Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

Required Education: Diploma

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit