Hub International Commercial Lines Account Associate (Complex Risks) in Toronto, Ontario

Commercial Lines Account Associate (Complex Risks)

Overview of Position:

HUB International’s vision is to be everywhere risk exists – today and tomorrow. Helping protect what matters most.

The Commercial Lines Practice in Toronto is looking for a strong Account Associate to support our Complex Risks commercial accounts in Toronto. This role involves working closely with the Commercial Account Team. This requires someone who is eager to learn with strong property and casualty experience. This is an ideal role for someone with strong account support and systems experience.

Benefits for being in this position are: excellent exposure to commercial lines while working for one of the top 10 Insurance Brokerages in the world, freedom in taking insurance courses to further yourself in your knowledge of insurance and working alongside top professionals in the Insurance industry! By taking the first step in applying, it just might get you a chance to work for one of the leading Insurance Brokerages in Canada and abroad!

Primary Responsibilities:

  • File Management (soft and hard file set up)

  • Effective communication with clients

  • Respond to third party information requests

  • Day to day activities for clients and prospects

  • Preparation of client renewal packages (certificates, summaries, etc.)

  • Calculating provincial taxes, preparing premium finance quotes, etc.

  • Detailed policy proofing/ fact checking

  • Invoicing / Account Receivables tracking

  • Managing abeyances and expiry dates

  • Forwarding submission to underwriters and following up for responses

  • Answering basic client inquiries, communicating with insurance companies

  • Input data into computerized database

  • Provide assistance where required within team

  • Searching for information on the internet

  • File management to HUB standards (policy documents, summaries, correspondence, etc.)

  • Preparing files for storage

  • Effective management of abeyance system

  • Expiration & producer reports, filing and distribution

  • Assist in collection to HUB standards

  • Negotiation and use of Finance Plans

  • Minimize DSO to HUB standards

  • Client meeting preparation and participation

Qualifications and Experience:

· College Diploma or University Degree or equivalent work experience

· RIBO License

· Minimum 2 years of commercial insurance experience

· Experience in market negotiations on commercial policies

· Strong aptitude to learn new risks

· Proficient in Microsoft Office: Word, Excel, PowerPoint and Outlook

· Experience on Epic or similar insurance management systems

· Strong client management skills

Core Values:

Entrepreneurship - encouraging innovation and educate risk taking

Integrity – doing things right every time

Teamwork – working together to maximize results

Accountability – measure and take responsibility for outcomes

Service - serving customers, communities, and colleagues

HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.


Location: Canada, Ontario, Toronto
Required Education: College diploma (3-year degree)
Required Experience: 2-5 years
Required Travel: No travel required
Date published: 6-Dec-2018
Department: Account Management & Service
Ref#: ACQ1027_20181215