Commercial Lines Account Associate, Complex Risks Toronto, ON

About The Role

The Complex Risks unit is looking for a dynamic and results oriented Account Associate to join our growing practice in Toronto. This is an ideal role for someone who possesses strong commercial insurance experience.

What You’ll Do

  • Day to day activities for clients and prospects including:

  • File management, preparation of client renewal packages (certificates, summaries, etc.)

  • Calculating provincial taxes and preparing premium finance quotes, etc.

  • Timely issuance of submissions, binders, summaries, policies etc.

  • Effective communication with clients and third parties; i.e., answering client inquiries and communicating with insurance companies

  • Effective management of abeyance system

  • Negotiation and use of Finance Plans

  • Minimizing Daily Sales Outstanding (DSO) to HUB standards

  • Preparing for and participating in client meetings

  • Policy reviews against binders/quotes to ensure accuracy

  • Work actively with underwriters for terms

What You’ll Need for Success

  • Valid RIBO license

  • Typically, 2+ years of commercial insurance experience

  • Experience in market negotiations on commercial policies is an asset

  • Strong aptitude to learn new risks along with a desire to keep up to date with emerging trends

  • Results-oriented and passionate, with a strong sense of accountability and client management skills

  • Detail-oriented with strong organization and prioritization skills

  • A Solid team player who also possesses independence of thought

  • Proactive client-focused approach with effective negotiation and follow-up skills

  • Proficient in Microsoft Office: Word, Excel (formulas and pivot tables), PowerPoint and Outlook

  • Experience with Applied EPIC or similar insurance broker management systems

Wh y Choose HUB?

When you choose HUB, you're choosing the largest insurance brokerage in Canada and 5th largest global insurance & employee benefits broker supported by over 19,000 professionals in 500 offices across North America.We provide a competitive, exciting, and friendly work environment that strategically positions you for longevity and offerssignificant advancement, growth, and success opportunities. To read more about HUB, please visit

What’s in it for you?

Your well-being is our priority, and we back this up with a wealth of benefits:

  • Enjoy a competitive pay structure that includes incentives, bonuses, and more ways to increase your earnings.

  • Balance your life with flexible work arrangements and generous time off.

  • Benefit from a comprehensive package tailored to your needs, including company-matched RRSPs.

  • Invest in your future with HUB-sponsored training and development programs. We even offer tuition reimbursement opportunities.

  • Rest easy with reimbursements for professional license fees and membership dues.

  • Avail special perks including discounts on events, travel, accommodations, and personal home & auto insurance.

At HUB, we celebrate diversity, equity, and inclusion. We are committed to creating an environment where all our employees feel valued and empowered. In this light, we've designed our selection process to be accessible to everyone. We encourage you to let us know if you need any assistance or accommodation during the recruitment process. We believe in providing every candidate with an equal opportunity to succeed and thrive in our inclusive work environment.

For us, service is not just a value; it's our commitment. We uphold this commitment to our employees, clients, and communities. Each of our regional offices actively contributes to local causes, making a difference where it's needed most.




Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: Diploma

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit