Hub International Commercial Insurance Broker (Non-Profit) in Toronto, Ontario

Commercial Insurance Broker (Non-Profit)

Overview of Position:

HUB International’s vision is to be everywhere risk exists – today and tomorrow. Helping protect what matters most.

HUB International in Toronto, Ontario is currently looking for a strong Account Associate with the ability to support busy and high volume Non-Profit commercial accounts. This is an ideal role for an organized and customer focused individual with a strong commercial insurance foundation. This role will involve working independently and collaboratively.

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.

Primary Responsibilities:

The Commercial Lines Account Associate provides account support to Account Managers for a busy non-profit book of business providing top notch client service. This role is ideal for someone who is highly organized with strong communication and empathy skills. We are looking for a strong team player who can work in a fast-paced environment and a quick learner.

The primary responsibilities include:

· Execution of insurance certificates, pre-renewal letters, liability slips, binders, proposals and processing of client documents i.e. endorsements and policies

· Calculation of PST, Invoicing, execution of premium finance forms, correction of commission differences, addressing accounting inquiries

· Maintaining/updating Summary of Insurance (update as policy changes occur and at renewal) as required

· Communicating with insurance companies – sending requests, follow ups etc.

· Research and analyze client coverage trends to identify areas of risk and opportunities

· Inputting data and setting up electronic client and prospect screens to Epic

· Maintaining effective abeyance system

· Claims reporting, request claim runs etc.

· Assist with Account receivables

· Attends client, program and underwriting meetings where required

Qualifications and Experience:

  • Post-Secondary Education or commensurate work experience;

  • Active RIBO License

  • Minimum 2 years of commercial insurance account support experience desired

  • Prior commercial programs experience an asset

  • Proficient in Microsoft Office: Word, Excel, and Outlook;

  • Previous experience with insurance broker management systems i.e. Epic, TAM etc.

  • Strong organizational, time and client management skills

  • Effective communication skills: verbal and written

  • Strong attention to detail and process oriented

  • Strong team player

  • Proactive and customer focused approach i.e. empathy

  • Strong initiative and follow up skills

Core Values:

Entrepreneurship- encouraging innovation and educate risk taking

Integrity – doing things right every time

Teamwork – working together to maximize results

Accountability – measure and take responsibility for outcomes

Service - serving customers, communities, and colleagues

HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.


Location: Canada, Ontario, Toronto
Required Education: College diploma (3-year degree)
Required Experience: 2-5 years
Required Travel: Negligible
Date published: 31-Jul-2018
Department: Account Management & Service
Ref#: P3210_20180730