About The Role

Are you passionate about helping others and love the idea of making a meaningful difference in people’s lives? Come join our close-knit and spirited Claims Department at HUB International! We'reseeking an empathetic, detail-oriented, and customer-centric Claims Associate to be the guiding star for our HUB Account Teams and cherished Clients.

What You’ll Do

• Serve as a trusted advocate for our clients, navigating Personal and Commercial Lines claims with grace and expertise

• Provide top-tier technical insights and compassionate advocacy, ensuring our clients feel heard, valued, and supported during their claims journey

• Work collaboratively with our dynamic and friendly Claims Team. Together, you’ll develop and deliver innovative, flexible solutions tailored to our clients’ unique needs

• Keep our valued Clients and Account Teams in the loop with thoughtful and timely updates. Your advice and guidance will be their north star during the claims process.

• Providing guidance to internal teams on the claims process and building knowledge and capability.

• Dive into policy wording with a keen eye, analyzing and interpreting the details like a pro to best serve our clients.

• Be an active participant in team and client meetings, where your voice matters and your presence makes a difference.

• With your meticulous attention to detail, you'llmaintaincrystal-clear and up-to-date electronic claims files through Epic, ensuring a smooth journey for everyone involved

What Y ou’ll Need for Success

• Bring Your Wisdom: Bring along your two (2) years of experience or more in insurance. We value the insights and expertiseyou’ve cultivated!

• Heart for Service: Whether it’s our team or our clients, your natural knack for customer care will shine brightly and touch the lives of everyone you interact with.

• Be Our Go-Getter: Thrive in your element as a self-starter with strong initiative. We can’t wait to see where your drive takes us!

• Learning Enthusiast Welcome: Holding a RIBO License, CIP/CAIB Designation—or being on the journey towards them—is a fantastic asset. We’re here to cheer you on every step of the way!

• Tech-Savvy Star: Your proficiency in Microsoft Office—Word, Excel, and Outlook—is your superpower for staying organized and efficient.

• Grace Under Pressure: With your strong sense of urgency and keen eye for detail, you effortlessly manage the unique demands of this role.

• Speak from the Heart: Your communication, negotiation, and presentation skills aren’t just effective—they’re genuine, and they resonate with everyone you talk to.

• Team Player with a Solo Spirit: Here, you’ll find the freedom to flourish independently while being a cherished part of our tight-knit team.

Wh y Choose HUB?

When you choose HUB, you're choosing the largest insurance brokerage in Canada and 5th largest global insurance & employee benefits broker supported by over 19,000 professionals in 500 offices across North America.We provide a competitive, exciting, and friendly work environment that strategically positions you for longevity and offerssignificant advancement, growth, and success opportunities. To read more about HUB, please visit https://www.hubinternational.com/en-CA/about-us/.

What’s in it for you?

Your well-being is our priority, and we back this up with a wealth of benefits:

• Enjoy a competitive pay structure that includes incentives, bonuses, and more ways to increase your earnings.

• Balance your life with flexible work arrangements and generous time off.

• Benefit from a comprehensive package tailored to your needs, including company-matched RRSPs.

• Invest in your future with HUB-sponsored training and development programs. We even offer tuition reimbursement opportunities.

• Rest easy with reimbursements for professional license fees and membership dues.

• Avail special perks including discounts on events, travel, accommodations, and personal home & auto insurance.

At HUB, we celebrate diversity, equity, and inclusion. We are committed to creating an environment where all our employees feel valued and empowered. In this light, we've designed our selection process to be accessible to everyone. We encourage you to let us know if you need any assistance or accommodation during the recruitment process. We believe in providing every candidate with an equal opportunity to succeed and thrive in our inclusive work environment.

For us, service is not just a value; it's our commitment. We uphold this commitment to our employees, clients, and communities. Each of our regional offices actively contributes to local causes, making a difference where it's needed most.

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Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: Diploma

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.