Associate Consultant, Absences & Disability ManagementToronto, ON

Associate Consulting in Absences & Disability Management, Health & Performance

At HUB International, we don't follow industry trends: we set them! As a global leader in the insurance industry, we're dedicated to redefining what's possible in the world of risk management. We're seeking passionate individuals who are ready to embark on a career journey characterized by innovation and growth, who thrive in a dynamic, high-energy environment. If you're a self-starter with a passion for entrepreneurship and want to be part of a team that's reshaping the insurance landscape, HUB is the place for you!

The Opportunity:

HUB International continues to grow, and we are looking for an Associate Consultant to work with organizations of all sizes and industries across Canada. Leveraging your expertise in absence and disability management, you will assist, execute, and when appropriate, lead mandates, making recommendations on a wide range of programs and strategies. This role also involves supporting colleagues with more complex consulting strategies under Health & Performance within our Employee Benefits Consulting Practice.

This is a dynamic role that requires strong teamwork, technical skills, and a commitment to service excellence.

A day in the life:

You will work directly with clients to lead and execute absence and disability management consulting mandates and provide support with tasks including:

  • Utilize in-depth knowledge of disability management processes and best practices.

  • Interpret and analyze complex disability contracts.

  • Assist senior colleagues on more complex, larger-scale consulting strategies and mandates.

  • Develop and implement tools for disability management consulting.

  • Assist clients in improving their absence and disability management documentation and governance.

  • Implement best practices and monitor program performance.

  • Mentor clients and colleagues, providing guidance on complex disability claims scenarios.

  • Assist in conducting process, policy, and claims audits.

  • Manage small to medium-sized projects from start to finish with a strategic mindset.

  • Analyze multiple data sets and develop actionable strategies and/or operational efficiencies.

  • Communicate effectively with clients via virtual meetings, emails, and in-person sessions.

  • Facilitate client meetings, create agendas, document notes, and follow through on action items.

  • Keep projects on track to meet client objectives.

  • Develop tools and templates to streamline processes internally.

  • Prepare client-facing reports and presentations.

  • Collaborate with vendors and insurance carriers to execute targeted programs.

  • Maintain and update client files within our internal network.

  • Work collaboratively with the national team on client projects.

  • Conduct industry research on absence and disability management trends.

  • Peer review and provide feedback on team documents.

  • Assist with special projects as required.

Who you are:

  • 3-5 years of experience in case management within insurance or a third-party provider.

  • Proven experience in case management, particularly with STD, LTD, and salary continuance.

  • A bachelor's degree in a related field.

  • Strong analytical, creative, strategic, and integrative skills.

  • Advanced data analysis and interpretation capabilities, with the ability to derive actionable insights.

  • Exceptional attention to detail and organization.

  • Ability to deliver high-quality client work efficiently and accurately.

  • Proficient in presentation delivery.

  • Excellent time management, prioritization, and project management skills.

  • Growth-oriented mindset, open to feedback and ongoing development.

  • Adaptability and quick learning in a changing organization.

  • Excellent customer service skills with clients, vendors, and insurers.

  • Knowledge of the latest trends in absence and disability management.

  • Problem-solving skills with a proactive and positive approach.

  • Polished written and verbal communication skills.

  • Strong teamwork abilities and self-motivation.

  • Proficient in computer skills (Excel, Word, PowerPoint, Teams, and Outlook).

Other qualifications:

  • Certifications in disability management, such as Certified Disability Management Professional (CDMP)

  • Experience in benefits management.

  • Mental health, psychological safety, or insurance education/training certificates.

  • Knowledge of human resources, CNESST, other Workers' Compensation Boards, and occupational claims management.

  • Ability to create a fun and supportive work environment.

We are Proud to Offer:

  • Customizable flexible benefits options for you and your family

  • Company matching RRSP contributions

  • Comprehensive tuition financing and career-related training and development

  • We promote work-life balance through flexible scheduling and hours

  • Mental and physical wellness initiatives

  • Advancement opportunities

  • HUB Cares: we are a company that gives back and is active in the community

  • Learn more about HUB’s Culture & Value Here!

About HUB International:

Headquartered in Chicago, Illinois, Hub International Limited is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 18,000 employees in offices located throughout North America, HUB’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.

Through our dedication to excellence and innovation, we are proud to have achieved the remarkable distinction of ranking 5th largest insurance brokerage worldwide! We're not just an insurance broker, we bring clarity to a changing world with tailored solutions and unrelenting advocacy.

If you’re interested in learning how you can grow your career at HUB, visit our Careers Page to explore our opportunities.

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Department Sales

Required Experience: 2-5 years of relevant experience

Required Travel: Up to 25%

Required Education: Bachelor's degree (4-year degree)

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.