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Hub International Account Associate, Commercial Lines in Toronto, Ontario

HUB International’s vision is to be everywhere risk exists – today and tomorrow. Helping protect what matters most.

HUB International in Toronto, Ontario is currently looking for a strong Commercial Lines Account Associate to effectively manage the workflow for the Marine Dealership accounts. This role will work collaboratively with an Account team. You will have the opportunity to be exposed to many commercial risks and work on multiline accounts. You will also have the opportunity to work in a supportive team environment where knowledge is shared and development encouraged.

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.

Primary Responsibilities:

Your knowledge and experience in commercial insurance combined with your attention to detail and customer service focus are the keys to success in the role of Commercial Lines Account Associate.

  • Working in a team based structure to service, retain and grow existing portfolios.

  • Supporting Account team by servicing client day to day needs and communicate with insurers.

  • Identifying new business or client up-sell/cross-selling opportunities

  • Establish networks and partnerships in the Marina segment

  • Providing suggestions for continuous improvements in workflows and procedures.

  • Effective client servicing and support to the Account Manager

  • Answering client queries and communicating with insurance companies

  • Accountable for managing accounts receivable balances.

  • Performing administrative functions such as invoicing, online filing of emails, policy issuance etc.

  • Participating in industry networking functions, training and professional development courses to enhance skills and industry knowledge.

  • Providing assistance where required and perform all other duties as assigned by the Account team

Qualifications and Experience:

  • Bachelor’s Degree or College Diploma or equivalent work experience

  • Minimum 2 years of commercial experience (broker, underwriting or claims) required

  • RIBO Licensed or in progress (within 3 months of employment)

  • Proficient in MS Office (Word, Excel, and Outlook)

  • Experience in Epic or equivalent insurance broker management systems

  • CIP/CAIB/CRM Designation in progress (an asset)

  • Strong organizational, time and client management skills

  • Effective communication skills: verbal and written

  • Strong team player

  • Proactive and customer focused approach

  • Strong initiative and follow up skills

  • Knowledge of diverse insurance policies and emerging insurance trends

  • Resourceful researching skills

  • Marinas and /or Marine dealership industry experience an asset

  • Ability to work collaboratively as a key member of a team and independently with minimal supervision;

  • Strong attention to detail, time management and analytical skills;

  • Excellent organizational, interpersonal, written, and oral communication skills are also required.

Core Values:

  • Entrepreneurship - encouraging innovation and educate risk taking

  • Integrity – doing things right every time

  • Teamwork – working together to maximize results

  • Accountability – measure and take responsibility for outcomes

  • Service - serving customers, communities, and colleagues

HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

  • LI-JL

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: Diploma

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit