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Ignite your potential. Impact what matters.

Hi, we're HUB.

We advise businesses and individuals on how to reach their goals.

When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy.

So you’re ready for tomorrow.

Company Profile

HUB International was born in 1998 with the merger of 11 privately held insurance brokerages. Today, HUB is one of the largest insurance brokers in the world and represents a broad, deep, one-of-a-kind aggregation of insurance entrepreneurs.

13,000+

employees across North America.

5th

ranked among the world's largest insurance brokers.

450+

offices across North America.

HUB Mission

To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

HUB Vision

To be everywhere risk exists—today and tomorrow. Helping Protect what matters most.

Our Core Values

  • Entrepreneurship - We encourage innovation and educated risk-taking.
  • Integrity - We do the right thing every time.
  • Teamwork - We work together to maximize results.
  • Accountability - We measure and take responsibility for outcomes.
  • Service - We serve our customers, communities and colleagues.

Why Choose HUB?

Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

  • are seeking a progressive work environment at a rapidly growing organization
  • have a desire to help others protect their future
  • have an entrepreneurial spirit and are challenged by the opportunity to grow the business
  • are focused on learning and development to enhance your industry knowledge and expertise
  • are a self-starter willing to invest time and energy to learn the technical aspects of our business
  • believe in integrity and building success by developing relationships with others
Sales Account Management Business Operations

Benefits

We offer a dynamic benefits program that is rooted in your current needs yet evolves as those needs change over time. We are committed to providing you with the tools and resources you need to maximize your benefits portfolio.

We believe in the value of a wellness strategy to build morale and support the personal health goals of our employees. We’re proud to offer our employees medical plans that not only provide coverage for illness and injury, but also enable you and your family to focus on staying well. Outside of offering a portfolio of medical plans to support our employees’ well-being, we’ve worked hard to build a comprehensive program reflecting our values and vision to boost engagement and motivation.

HUB Healthy Habits was created to educate, activate, and support employee engagement in total health and wellbeing, encouraging employees to put healthy ideas into action in and out of the office. On-site health committees lead in-office health initiatives, including monthly educational health and fitness activities.

  • Technology: Portal on the HUB intranet and mobile app delivers health campaigns and contests.
  • Tools: Break rooms designed by our employees outfitted with balls, bands, and light weights.
  • Healthy challenges: Challenges and campaigns with prizes for meeting fitness and nutrition goals.
  • Health screening & coaching: Track your health and performance. Health coaches are available to all employees.

Retirement savings plans: You choose how much to deposit each pay period and how your money is invested.

Travel accident insurance: HUB’s Travel Accident benefit covers injuries and death sustained during business travel. We also provide 24/7 access to personal and emergency assistance when you are traveling for business or personal reasons, including dependents traveling with you.

Flexible spending & parking and transit programs: Flexible spending accounts allow you to pay for eligible health and/or dependent care expenses on a pre-tax basis. You can also use pre-tax dollars to pay for parking and transit expenses and can enroll in the program at any point during the year.

MyHUB Discounts: All HUB employees have access to discounts on automotive, electronic, consumer, educational assistance, home security, travel, home, and work-life products and services.

Employee Assistance Program (EAP): We understand it can be difficult to manage family, work-related and personal issues. That’s why we offer an EAP at no cost to you. To help guide you through difficult situations or simply assist you with day-to-day tasks like finding a last-minute dog sitter, trained professionals work with you as you search for solutions. The program is completely confidential and can help you work through issues related to: emotional well-being, family life, healthy living, and legal or financial matters.

Group auto & home insurance: You have the option of purchasing personal lines of auto and home insurance at discounted rates.

Group legal plan: You have the option of enrolling in the group legal plan. This plan provides access to legal assistance for matters concerning estate planning, real estate, family law, consumer protection and more.

Other voluntary extras include: critical illness insurance, accident insurance, group indemnity insurance, long-term care coverage, and more.

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Administrative Assistant | HUB Jobs

Job Information

Hub International Administrative Assistant in Thamesville, Ontario

HUB International’s vision is to be everywhere risk exists – today and tomorrow. Helping protect what matters most.

HUB continues to grow and we are seeking a dynamic Administrative Assistant to join our Personal Lines team based in Chatham, Ontario. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and a commitment to deliver results on required deadlines. This role will require a flexible individual to adapt to the growth of the business! This role might require the candidate to travel to our Thamesville and Wallceburg locations on occasion.

Are you an experienced RIBO licensed Insurance Broker or an Insurance Agent willing to convert your OTL License?

Are you interested in learning more of what HUB has to offer?

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.

Responsibilities:

  • Provide clients with prompt, courteous and professional service

  • Prepare client renewal packages, policies, submissions, binders, letters, summaries and invoices

  • Scanning and attaching documents in broker management system

  • Sort/distribute mail, filing, bank deposit and other general administrative duties

  • Front-desk duties such as greet clients, answer phone calls and take payments where required

  • Effectively balance demands & priorities to ensure all job functions are met daily without delay

  • Review policy documentation for accuracy and completeness, ensure effective workflow management

  • Analyze client coverage, exposures and loss experience to determine risk requirements

  • Contribute to growth targets and sales goals, identify cross-selling and upselling opportunities

  • Resolve client concerns and complaints while ensuring that excellent service standards are met

  • Perform other responsibilities as assigned by manager

Qualifications:

  • High School Diploma and relatable work experience required

  • Minimum of 2 years’ customer service experience, sales experience an asset

  • Highly ambitious self-starter, works well independently and pro-active/solution focused

  • A team player with a great attitude, self-motivation, & the ability to work in a fast-paced environment

  • Collaborates respectfully and effectively; values mentorship of experienced team members

  • Able to learn new software systems and follow ongoing changes to workflows

  • Proficient in MS Office (Word, Excel, PowerPoint and Outlook)

  • Strong organization, time and client management skills

  • Strong interpersonal and communication skills: written and verbal

  • Previous insurance experience or RIBO license an asset

  • Willingness to obtain RIBO License, training path provided

  • Consistently exhibits all of HUB’s Core Values

Core Values:

  • Entrepreneurship – encouraging innovation and educated risk taking.

  • Integrity – doing the right thing every time.

  • Teamwork – working together to maximize results.

  • Accountability – measure and take responsibility for outcomes.

  • Service – serving our customers, communities, and colleagues.

HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

HUB Total Rewards:

  • Monday to Friday work schedule

  • Employee Discounts on Personal Home & Auto Policies

  • 35 hour work week

  • Education Reimbursement Program

  • Competitive Salary

  • Paid Vacation

  • Corporate Cell Phone Program

  • Paid Sick Days

  • Recognition Programs

  • Career development & advancement opportunities

  • HUB Days - Paid Personal Days Health & Wellness Initiatives

  • Group RRSP Company Matching Program up to 2% of Base Salary

  • Group Benefits Plan (Health & Dental)

  • Corporate Discounts on Gym Membership

  • Company Paid Employee Assistance Program

  • Employee Engagement & Social Committee

  • HUB Employee Referral Program

#LI-JL

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: Negligible

Required Education: Diploma

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.