Hub International Employee Benefits Customer Service Representative in Tampa, Florida
As a customer service representative you will be responsible for taking inbound calls and answering questions about eligibility, benefits, claims and other common questions about health insurance and guidelines for an assigned book of business. In this highly visible role, we look to your experience, passion and customer focus to help us achieve high levels of customer service to educate and problem solve for our clients.
To be successful in this role you have to have a passion for customer service and building lasting relations with our clients.
Successful candidates must meet the following criteria
•Strong commitment to customer service, administrative and clerical skills
•Proficient in Microsoft Office applications including: Word, Excel, PowerPoint, Outlook
•Demonstrated and proven analytical, organizational, team building and listening skills
•Excellent written and verbal communications
•Ability to work in a fast-paced environment
•Ability to meet deadlines while working under pressure
•Good decision making skills
•Demonstrated initiative, adaptability and team spirit
•Associates and Bachelor’s degree or currently working toward a degree
•Background in insurance, customer service or call center environment preferred
Location: United States, Florida, Clearwater
Location: United States, Florida, Tampa
Required Education: Associate degree (2-year degree)
Required Experience: 1-2 years
Required Travel: No travel required
Date published: 14-May-2018
Department: Account Management & Service
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 or USRecruiting@hubinternational.com . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.