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Job Information

Hub International Employee Benefits Account Manager in Tampa, Florida

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

The Employee Benefits Account Manager markets and services accounts in accordance with company objectives and procedures; complements advisor responsibilities for new business development and existing client perpetuation, and is expected to maintain a book of accounts based on location practice.

In this role, you will:

  • Assist EB Advisor with request for insurance coverage quotes from insurance companies for organizational groups (business, nonprofits, etc.).

  • Complete comparisons, benefit/cost analysis and reports for advisor’s and team’s review and discussion per established procedures and practice.

  • Policy data entered into electronic system accurately and kept current within time guidelines established by procedure and practice.

  • On renewals, process changes or amendments to coverage/policy during and after policy review and application process. Oversee internal activity in posting, handling and filing to ensure accurate and timely completion.

  • Responsible to communicate with other team members and assist advisor to ensure timely follow-up on group and individual renewal dates. Regularly maintain and follow-up on x-dates with broker 45-60 days prior to renewal dates.

  • Responsible for maintenance of proper documentation and timely follow-up for resolution with insurance companies and insureds on problems with policy services, claims or coverage concerns.

  • Assist advisor in insurance business, quotes, and other such matters as may be directed from time to time by established procedures and practice.

  • Respond to inquiries from insureds on changes or amendments to coverage/policy.

  • Schedule with advisor quarterly reviews of group insurance status, needs, and problem resolution – whether in person or by mail/fax/phone.

  • Timely print-out, review and distribute information and reports (changes, quotes, commissions, etc) on status and activity on individual and group plans to ensure prompt attention and appropriate involvement by broker.

  • Prepare and maintain accurate quote comparison sheets on each insurance company for review and use in determining coverage costs and benefits.

  • Key detailed claims activity and costs into electronic programs as established by internal procedures and practice. Properly and timely complete all data entry monthly for report generation to self-funded groups.

  • Maintain proper documentation and filing of correspondence and activity with insurance company and insured on problem claims. Provide some training to those who assist in tracking and resolution of claims issues.

  • Internal correspondence on active work assignments responded to and kept current with advisors, other member and management on a regular and consistent basis.

  • Perform routine review and analysis of documentation, insurance applications and policy issuance files for accuracy and completeness.

  • Maintain knowledge of all lines of coverage.

  • Follow agency procedures and insurance company regulations.

  • Maintain awareness of market conditions, changes, and current legislation.

  • Attend meeting as scheduled. Follow-up identified and work assigned to update and complete work in progress and records information.

  • Perform other specific duties and projects as assigned by management.

  • Provide training/mentoring to Customer Service Representatives.

What you offer us:

  • Life & Health 215 license

  • Understand and analyze insurance coverage’s, forms, and policies.

  • Above average mathematical skills and ability to rate insurance policies.

  • Strong written and oral communication skills.

  • Organize, set, and maintain priorities.

  • Work with little supervision.

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit