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Job Information

Hub International Operations Administrator in St. Albert, Alberta

Progressive/Pacific Home Warranty (PHW) is a dynamic and fast paced innovative company offering and developing products and services that meet the ever-changing needs of a growing industry. We believe it is vital that we bring like-minded people on board to join us in this journey.

The Role: Operations Administrator

Reports To: Director of Marketing and Communications

Job Summary

The OperationsAdministrator, under the direction of the Director of Marketing and Communications, is an administrative role which will evolve based on both the companies needs, and where the employee is finding their greatest successes. This position’s roles and responsibilities will include expense reporting and corporate accounts payables/receivables, involvement in event planning, licensing and education coordination and support, teammate onboarding, month end reporting and reconciliations and other various operational tasks as they occur. We are looking for someone who has an above average comfortability with Microsoft Office programs and a focus on attention to detail and organization. We are willing to train in all areas for the right candidate.


  • Accountability - Takes ownership of personal workload.

  • Client/Customer Focus - Provides superior service to PHW teammates.

  • Communication - Expresses information with consistency and clarity to both management and teammates as necessary.

  • Self-Motivated – Ability to stay on task and effective without constant supervision.

  • Professionalism - Demonstrates professional standards of conduct when governing interactions between individuals in a business environment.

  • Teamwork – Ability to work with others in the operations department to successfully deal with all inquiries.

  • Time Management - Balances a myriad of tasks; prioritizes duties as needed.

Job Duties

  • Expense Reporting.

  • Corporate Accounts Payables/Receivables.

  • Licensing and Education Coordination/Support.

  • Teammate Onboarding.

  • Month End Reporting and Reconciliations.

  • Event Planning.

  • Assistance with other operations tasks as required.

Job Requirements

  • Minimum of one year of customer service experience.

  • Certification(s) and/or license(s) appropriate to industry.

  • Experience in Microsoft Office suite, Adobe Acrobat and Microsoft SharePoint preferred.

  • Demonstrated time management skills.

  • Ability to prioritize and manage conflicting demands.

  • High level of integrity and excellent work ethic.

  • Ability to work individually as well as part of a team.

If this position sounds exciting and you think you would be a great fit, please apply with your cover letter and resume. We thank all applicants for their interest however only those candidates that are shortlisted will receive contact.

An employment offer is contingent upon successful completion of a background check.

Progressive/Pacific Home Warranty is a subsidiary of HUB International Insurance. For more Information, please visit our website at www. .


Department Office Administration & Clerical

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit