Hub International Commercial Account Manager in Sarnia, Ontario

HUB International’s vision is to be the leading sales and service organization in the insurance industry. HUB continues to grow and seeking a dynamic Account Manager who can manage an existing book of business. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and a commitment to deliver results on required deadlines. This role will require a flexible individual to adapt to the growth of the business!

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.


· Managing all aspects of an existing book of business

· Ensuring new business and retention targets are met, including by means of re-marketing.

· Cross-selling other insurance and financial products based on the minimum requirements.

· New Business sales

· Upsell existing clients.

· Complete outbound calls as required for renewal review and special projects

· Respond to inbound telephone inquiries

· Prompt response to all customer inquiries by providing effective and efficient customer service to verbal and written inquiries.

· Resolving client concerns and complaints while ensuring that Service Excellence Standards are met.


· High School Diploma

· Minimum 2 - 3 years’experience in the Insurance industry

· RIBO license

· Team player able to work within Production and Service teams.

  • Strong interpersonal and communication skills: written and verbal

  • Ability to work independently and in a team

  • Effective organizational skills and time management

· Exceptional interpersonal, verbal and written skills

· Working knowledge of Microsoft Office Products (Word and Excel)

· Experience with TAM or EPIC an asset

HUB Total Rewards:

Monday to Friday Work Schedule

Employee Discounts on Personal Home & Auto Policies

35 hour work week

Education Reimbursement Program

Competitive Salary

HUB Employee Referral Program – Award for successful hires

Paid Vacation

Corporate Cell Phone Program

Paid Sick Days

Recognition Programs

HUB Days – Paid Personal Days

Health & Wellness Initiatives

Group RRSP Company Matching Program up to 2% of Base Salary

Group Benefits Plan (Health & Dental)

Corporate Discounts on Gym Membership

Company Paid Employee Assistance Program

Dedicated Personal Lines Trainer

Core Values:

    • encouraging innovation and educate risk taking
    • balancing corporate duty with personal growth
  • – doing things right every time

  • – working together to maximize results

    • focused on goals
  • – measure and take responsibility for outcomes

  • serving customers, communities, and colleagues

HUB International Ontario offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.


Location: Canada, Ontario, Sarnia
Required Education: High school or equivalent
Required Experience: 2-5 years
Required Travel: No travel required
Date published: 13-Apr-2018
Department: Account Management & Service
Ref#: 97981_20180428