Office AdministratorSanta Fe, NM

The Office Administrator role requires an individual who is professional and courteous, and who displays drive, determination, pro-activity and self-motivation. With a positive attitude, the Office Administrator will provide support to Account Executives, Account Managers and Client Service Agents. The individual in this position is expected to be pursuing a career in insurance and the position of Client Service Agent.


  • Answering multi-line phone system (including transfers)

  • Greet and direct visitors

  • Monitor faxes

  • Maintain front desk area and lobby

  • Process client service requests and submit to the appropriate insurance companies

  • Process incoming mail

  • Process incoming deposits

  • Assist account managers with various requests and processes

  • Assist account managers with building client policy/coverage database

  • Maintain electronic client files per agency standards

  • Follow agency procedures and insurance company regulations

  • Maintain good working relationships within office and department

  • Perform other specific duties or projects as assigned

  • Insurance knowledge preferred, but not required

  • Organize, set, and maintain priorities

  • Work with a minimal amount of supervision

  • Strong clerical skills

  • Work normally scheduled hours

  • Excellent verbal skills and telephone etiquette

  • Schedule will be M-F 8am-5pm


  • High School diploma or equivalent; AA and/or college degree preferred

  • 1 year professional experience

  • Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems

  • Excellent written and oral communication skills

  • Above average mathematical skills

  • Ability to work in a positive team environment

  • Basic knowledge of Microsoft Word, Outlook, Excel, as well as internet utilization.

  • Future attainment of P&C license may be required

Department Office Administration & Clerical

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

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Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit