Hub International Office Administrator in Saint John, New Brunswick

HUB International’s vision is to be the leading sales and service organization in the insurance industry. HUB continues to grow and seeking a dynamic Technical Service Representative to join our busy Commercial Lines team based in Atlantic Canada. We are looking for a strong team player who is detailed oriented, has an ability to multitask, enjoys working with people, and has a commitment to deliver results on required deadlines. This role will have the support of a Team Leader and work with a supportive team of experienced Commercial Lines Brokers. This role is a contract for 12 months with potential for an extension.

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.


  • Processing auto liability cards, invoicing, and issuing letters to clients

  • Making requests to insurance companies

  • Processing documents for both program and mid-market policies

  • Confirming to loss payees/mortgagees/lienholders/lessors

  • Data entry of policies using the Northbridge Lincq System

  • Claims follow ups and reporting

  • Scanning and attaching documents in Epic

  • Completing insurance certificates using CertExchange

  • Preparing of submissions and proposals to clients including “binders” using Policy Works

  • Service mail sorting/distribution, filing and other general administrative duties

  • Preparing finance contacts

  • Acting as backup Reception coverage where required

  • Other related duties as may be required.

Qualifications and Experience:

  • College Diploma or equivalent work experience

  • Previous insurance and Epic insurance systems experience an asset

  • 1-3 years’ customer service experience

  • Exceptional interpersonal, verbal and written skills

  • Strong prioritization, organizational and multi-tasking skills

  • Proficient in Microsoft Office: Word, Excel and Outlook.

  • Team player

HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

Location: Canada, New Brunswick, Saint John
Required Education: High school or equivalent
Required Experience: 1-2 years
Required Travel: No travel required
Date published: 7-May-2018
Department: Office Administration & Clerical
Ref#: P2728_20180504