Match and Supplemental Queue SpecialistRockland, MA

Job Description:

Hub International and Miniter Group provides insurance products and risk management expertise to the banking industry. Our unique culture encourages a customer-focused, consultative approach using our industry expertise, innovative technology, and employee dedication.

Primary Function :

Under direct supervision, this individual will be trained to review a variety of insurance documents for different lines of business and enter in key pieces of data from the insurance policy in order to match each document to the associated loan record. Additional responsibilities include, but are not limited to, reviewing websites as well our database to locate insurance documents. This position also has the potential for growth for qualified individuals.

Key Responsibilities :

  • Key in data from insurance documents in order to match documents to the loan records.

  • Train to additional supplemental processes based on business need.

  • Adhere to the Daily Workflow Schedule which outlines job responsibilities and daily production goals.

  • Actively participate in all training sessions, team meetings, department meetings and One-on-one meetings.

  • Participate and/or collaborate in assignments and special projects.

  • Other responsibilities as directed.


  • High school diploma or equivalent.

  • Demonstrates sound judgment and decision-making skills.

  • Shows strong reasoning and problem-solving skills.

  • Ability to multi-task.

  • Excellent time management and organization skills.

  • Ability to work both independently and co-operatively with others.

Work Location:

  • Remote


  • Monday-Friday (8:30 am-5:00 pm) some flexibility with start/end times


  • Paid Training (to be conducted via phone and virtual meetings)

  • Competitive Pay

  • Full package of employee benefits including paid vacation, medical insurance, and a 401K plan

Tools provided from the Company:

  • Chromebox

  • Monitor and Mouse

  • Headset

To get started you will need to provide the following:

  • High Speed Internet (WiFi works if it meets speed requirements)

  • Cell phone

  • A willingness to learn

  • Home office and/or quiet work space

Job Type: Full-time

Pay: From $14.00 per hour

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

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