Billing Service and Solutions SpecialistRiverside, CA

Hi we’re HUB . We are proud to be ranked 5th among the world’s largest insurance brokerages, advising businesses and individuals on how to prepare for the unexpected. At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our clients and organization.

We are currently hiring a ­­­­­ Billing Service and Solutions Specialist in the HUB Financial Center (HFC) , the centralized accounting team for HUB International. We are seeking individuals who are great with ­­­­­­­­­­­­­­­­­­­­­­customer service and relationship management.

Reporting to the Carrier Team Manager, you will work closely with our Direct Bill team. We want to continue to improve our carrier relationships and internal accounting support.

What you'll do

This role interacts with the Direct Bill team, and will be responsible for the following:

  • Build and maintain positive relationships with our carrier and brokers

  • Ensure prompt and efficient follow up on any issues/ requests

  • Research commission payments and obtain statements to route for processing

  • Correspond and communicate with internal departments and carriers regarding inquiries

  • Identify trends within assigned workflows to ensure service level agreements are exceeded

What you bring to our team

  • Required 2-3 years of demonstrated customer service in banking, finance, or insurance field

  • High school diploma/GED required (College degree preferred)

  • Excellent interpersonal and communication skills, professional demeanor, and presentation

  • Effectively work both independently and as part of a cross-functional and collaborative team

  • Superb problem solving, time management and organizational skills

  • Ability to successfully build and maintain professional relationships

  • Strong knowledge of MS Applications to include Excel and Outlook

What’s in it for you?

  • A leadership team focused on caring for and developing our team

  • Competitive compensation

  • Customizable flexible benefits & 401K matching program

  • Generous PTO package – vacation, holiday, sick, and personal time off

  • Growth potential - HUB is constantly growing and so can your career!

  • Ongoing personal and professional development opportunities

  • Comprehensive wellness programs

  • Hybrid working environment

  • Exceptional training and onboarding program. Note: if the successful candidate lives within the vicinity of our Riverside office, the expectation is that the initial 4-6 weeks of training is completed in our office to ensure new hires are properly set up for success.

The expected salary range for this position is $20 to $25 per hour and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

Department Accounting & Finance

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

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Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit