Account Manager, Commercials Riverside, CA
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
*This opportunity is preferably hybrid or potentially remote.
The Account Manager (AM) will provide professional, courteous, and knowable account management and brokerage services to assigned clients, having the primary responsibility for account retention and satisfaction. Working alongside Practice Leaders and Account Executives as assigned, the AM shall be principally responsible for overseeing management of assigned accounts, servicing and maintain existing accounts. The Account Manager needs to exhibit a desire and willingness to support the client and the HUB team. A can do and team motivated attitude is vital to the long-term success.
The AM will interface with a service team directly for assigned accounts, involving service related activities in support of clients. Issues related to policy processing, maintenance of client data on the EPIC agency management system, routine changes, and other transactional or clerical work fall mostly within the domain of the AM and assigned service team.
Ensure Producers or AEs, are fully informed about and prepared for all client meetings and interfaces so as to be able to competently and proactively manage the client relationship.
Provide exceptional client care directly to the client and in support of the Account Executive and servicing team
Respond to customer requests directly, compiling information and submitting information to appropriate insurance companies and binding coverage where appropriate
Process client request and servicing needs such as policy changes, policy checking, proposals, etc.
Participate in formal account reviews, client meetings, and carrier meetings to stay current on industry trends and client needs
Prepare proposals, cover notes, customer correspondence, certificates, and invoices as per agency standards
Review and prioritize all assigned tasks on a daily basis including, company mail, emails, activities
Maintain accuracy of electronic files that may be housed in EPIC per agency standards
Manage the Marketing of accounts to include new, renewal, and midterm changes
Collect data from the client, create an expert submission to be presented, negotiate suitable rates and coverages with company underwriters, present producers with best programs, and bind coverage.
Other responsibilities as needed
The expected salary range for this position is $64,480.00 - $105,000.00 and will be impacted by factors such as the successful candidate's skills, experience, education and licensing certifications, geographic location, approved salary budget, as well as the specific positions business lines, complexity, scope and level. HUB International is proud to offer comprehensive benefits and total compensation packages which includes health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, eligible bonuses and commissions for full-time positions (30 hours or more).
WHAT YOU BRING TO THE TABLE:
You are perfect for this opportunity if you:
5-7 years solid experience on mid-market account, with some construction or energy
Strong communication, critical thinking, and organizational skills
5-7 years minimum of relevant commercial experience
Large account and construction or energy experience highly recommended
Ability to work independently
Active California P&C license
WHY CHOOSE HUB?
Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development . Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction
We are the perfect fit if you:
are seeking a progressive work environment at a rapidly growing organization
have a desire to help others protect their future
have an entrepreneurial spirit and are challenged by the opportunity to grow the business
are focused on learning and development to enhance your industry knowledge and expertise
are a self-starter willing to invest time and energy to learn the technical aspects of our business
believe in integrity and building success by developing relationships with others
Are you a veteran? Disabled? We welcome ALL candidates and are proud of our wonderfully diverse employee population.
Department Account Management & Service
Required Experience: 5-7 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
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Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.