Hub International Commercial Lines CSR in Ridgeland, Mississippi

Hub International is a top 10 global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs.

Position Summary:

The Customer Service Representative is responsible for the day-to-day servicing of specific accounts at the direction of the Account Executive and/or Producer. This position requires direct interaction with clients, Account Executives, Producers, insurance companies, finance companies and various departments within the HUB organization.

Job Requirements:

High school diploma

Property & Casualty License

Specific skills and abilities needed:

Must have strong computer skills and be proficient with various software programs. Must have strong communication (both written and verbal) and organizational skills along with an attention to detail.

Job Responsibilities include, but are not limited to:

  1. Issue auto ID cards

  2. Issue Certificates and Evidence of Property

  3. Issue Binders

  4. Order Loss Runs

  5. Enter loss run information

  6. Order MVRs

  7. Order E Mods

  8. Process change requests – suspense and follow up, check and scan when received

  9. Cancellations

  10. Mail

  11. Audits – including checking rates, ordering worksheets and invoicing

  12. Updating TAM once policy is bound (update future app and pull over to current)

  13. Process New Business and Renewals

  • Set up/Updatebilling screen

  • Scan and put all correspondence into paperless file

  • Email signed forms to carrier

  • Invoice

  1. General scanning

  2. Preparing policies to be delivered

  3. Phone back up

  4. Reconciling fleet schedules

  5. Preparing tabs for proposals

  6. Agent of record letters

  7. Back up A/E

  8. Finance agreement quotes

  9. Renewal of OCP, Builders’ Risk, and Flood policies

  10. Assist as needed with various projects

Location: United States, Mississippi, Ridgeland
Required Education: High school or equivalent
Required Experience: Less than 1 year
Required Travel: Negligible
Date published: 5-Apr-2018
Department: Account Management & Service
Ref#: AvaR116_20180330

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at .

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