Hub International Dispatcher in Richmond, British Columbia
HUB International provides products and services in all areas of insurance, including Commercial, Personal and Employee Benefits. We are the leading insurance broker in BC and across Canada, and are ranked among the world's top 10 insurance brokerages. We are committed to providing the best coverage, value and service based on the strength of our vast global resources and solid local relationships.
We’re looking for a reliable Dispatcher to join our growing team! The dispatcher will be responsible for managing the overall responsiveness to dealership requests and assist in providing exceptional client service levels. The successful candidate will be extremely detail oriented, flexible and enjoy a fast paced, high volume work environment.
Manage dealership calls and resources to maximize responsiveness and provide exceptional service levels to dealerships and clients
Organize, plan and dispatch Insurance Advisors according to dealership service standards
Track and monitor dealership service levels
Calling and managing dealership delivery schedules
Contribute to identifying schedule and resource needs
Managing insurance advisor daily relief (lunches)
Ongoing communication with Insurance Advisors and management on dispatch levels , including escalating procedures during critical times
Posts, gathers and completes daily dealership reports
Other duties and responsibilities as needed
1+ years of dispatching experience
Team leadership skills including effective communication, interpersonal skills, and strong decision making skills
Strong organizational skills
Excellent customer service
Word, Excel, and Outlook
Typing speed of at least 55 wpm
Your future with HUB:
HUB International’s Greater Vancouver location is based out of Burnaby, BC with offices throughout the Lower Mainland & Fraser Valley. We offer comprehensive benefits, group RRSP matching, complete tuition / course / certification coverage, and exciting opportunities for advancement. Our brand new head office on Still Creek Drive is LEEDs certified and has a complimentary on site fitness facility, locker room & showers, bike room, outdoor running trails, and a shuttle from Gilmore Station for those who transit.
Flexible work hours
Complete tuition financing
Opportunities for career advancement and professional growth
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for learning, development, growth as well as advancement.
Location: Canada, British Columbia, Richmond
Required Education: High school or equivalent
Required Experience: 1-2 years
Date published: 30-May-2018
Department: Office Administration & Clerical