Client CoordinatorPittsburgh, PA

Client Coordinator

About HUB

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our clients with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

Why Choose HUB?

Throughout our network of more than 500 HUB offices in North America, we offer a competitive, exciting, and collaborative work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our clients and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

  • are seeking a progressive work environment a rapidly growing organization

  • have a desire to help others protect their future

  • have an entrepreneurial spirit and are challenged by the opportunity to grow the business

  • are focused on learning and development to enhance your industry knowledge and expertise

  • are a self-starter willing to invest time and energy to learn the technical aspects of our business

  • believe in integrity and building success by developing relationships with others

  • would like a formal career path with key milestones inclusive of internal training, external training, pay increases, promotions at an organization with a promote-from-within culture

Summary

With a positive attitude, the Client Coordinator will provide a professional and courteous high level of support to internal HUB service teams in maintaining, expanding, and servicing our employee benefits clients. The Client Coordinator will work with internal HUB service teams to maintain synergy among HUB corporate goals, carrier requirements, and the needs of our clients.

Job Duties

  • Respond promptly and professionally to the service needs of our internal HUB service teams

  • Provide clerical and technical support to Producers (i.e. sales team) to benefit clients and to reach our strategic business goals

  • Assist producer in adding coverages to existing clients

  • Produce quote requests, spreadsheets and other related items while verifying their accuracy

  • Maintain controls on renewals to ensure timely preparation and processing

  • Prepare summaries of insurance and proposals as needed for client and internal HUB team review

  • Prepare client benchmarking

  • Prepare client communication materials and deliver both virtual and in-person employee education presentations

  • Assist in the preparation and peer review of client presentations

  • Assist in the preparation and delivery of client reporting

  • Adhere to all HUB systems, procedures, and state regulations

  • Other project work to support the business

Qualifications

  • Bachelor’s degree preferred

  • Broad knowledge of insurance products and usages and ability to work independently

  • Strong MS Office skills, e.g. MS Word and MS Excel

  • Good written and oral communication skills

  • Exceptional organization skills and strong attention to detail

  • Above average mathematical skills

  • Solution oriented

  • Phenomenal work ethic

  • Ability to pivot quickly between multiple tasks and projects

  • Operates in a fast-paced environment

  • Welcoming of change

  • Life, Accident and Health Insurance License required within three months of hire date (we assist you with the training, expense, and preparation time)

  • Up to 1 year of experience in a professional environment preferred

  • Required travel of up to 25%

Department Account Management & Service

Required Experience: Less than 1 year of relevant experience

Required Travel: Up to 25%

Required Education: Associate degree (2-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

EEOAA Policy

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