Property and Casualty Insurance - Manager of Client Relations

HUB Great Plains has an excellent opportunity to join our growing team! This position can be located in Nebraska, Iowa, North Dakota, South Dakota or Minnesota.

We are looking for an experienced Property and Casualty Insurance - Client Relations Manager that can help our team lead our team in establishing and optimizing resources, tools and processes within our client servicing groups.

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

• Entrepreneurship: We encourage innovation and educated risk-taking.

• Integrity: We do the right thing every time.

• Teamwork: We work together to maximize results.

• Accountability: We measure and take responsibility for outcomes.

• Service: We serve customers, communities and colleagues.

We are the perfect fit if you:

• Are seeking a progressive work environment at a rapidly growing organization

• Have an entrepreneurial spirit and are challenged by the opportunity to grow the business

• Are focused on learning and development to enhance your industry knowledge and expertise

• Are a self-starter willing to invest time and energy to learn the technical aspects of our business

• Believe in integrity and building success by developing relationships with others

Your job responsibilities as a Property and Casualty Insurance - Client Relations Manager will be to:

• Direct the services of the department within the accepted principles and practices of the HUB Broker and regional standards. Work with or escalate any issues encountered.

• Manage all aspects of strategic, operational and administrative excellence including budget preparation, resource allocation, growth & mentorship, compliance, performance evaluations, workflow efficiencies, and identifying opportunities for efficiency and savings within department.

• Overall management of assigned area; support Client Team Leads in ensuring all standards are being met.

• Measure, track and monitor team performance in accordance with strategic and daily productivity. Provide feedback and recommendations based on key measurements.

• Provide guidance, communication, accountability, surrounding GPL initiatives, systems, and acquisition integration.

• Manage overall annual performance evaluation process – guide, coach and mentor Client Team Leads as required.

• Provide guidance as it relates to career pathing, CE needs, training of Team Members within the team.

• Work with CSO, CMO/Director Client Relations and COO to maintain synergy with HUB Corporate goals, carrier requirements, and the needs of clients.

• Participate in regular status calls, communication and possible visits to areas of assignment.

• Approval of expenses, budgets, merit increases related to P&C service leads & teams.

Qualifications:

• Bachelor’s degree preferred.

• Eight - Ten years or previous experience working with property and casualty operations in an organizational leadership position preferred.

• Advanced professional designation preferred or in progress (e.g. CISR, CIC)

• Experience with Epic and other insurance related software preferred.

• An equivalent combination of education and/or relevant work experience may be substituted in lieu of minimum qualifications.

• Knowledge of insurance agency operations.

• Excellent verbal and written communication skills

• Team player with a great attitude, self-motivation and the ability to work in a fast-paced environment.

• Strong communication, interpersonal, multi-tasking, and organizational skills.

• Must be thorough, detail-oriented and is responsible for working with confidential information.

Why Choose HUB?

At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

When you join the team at HUB International, you become part of the 5th largest global insurance broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services.

What we offer you:

• Opportunity to learn from the expertise of your coworkers

• Growth- HUB is growing, and so can your career

• A rewarding career helping local businesses in the community

• Comprehensive benefits plan

• 401(k) matching program

• Vacation, holiday, sick, and personal time off

• Paid parental leave

• A work/life balance and flexible work arrangements because that’s important for all of us

• Strong community support and involvement through HUB Gives

• Focus on creating a meaningful environment through employee engagement events

#LI-JR

#INUS

Department Account Management & Service

Required Experience: 7-10 years of relevant experience

Required Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

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Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.