Hub International Commercial Lines Account Manager in Oakville, Ontario

Position Overview:

HUB International’s vision is to be the leading sales and service organization in the insurance industry. HUB continues to grow and seeking a dynamic Account Manager who can manage an existing book of business. This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and a commitment to deliver results on required deadlines. This role will require a flexible individual to adapt to the growth of the business!

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.


  • Managing all aspects of an existing book of business

  • Respond to new business referrals and receive phone-in new business leads

  • Ensuring new business and retention targets are met, including by means of re-marketing.

  • Marketing current and new clients including gathering all required underwriting information, prepare marketing submissions, analyze options offered by Insurers, prepare & present new business proposals;

  • Cross-selling other insurance and financial products based on the minimum requirements.

  • Upsell existing clients.

  • Complete outbound calls as required for renewal review and new business referrals

  • Respond to inbound telephone inquiries

  • Prompt response to all customer inquiries by providing effective and efficient customer service to verbal and written inquiries.

  • Resolving client concerns and complaints while ensuring that Service Excellence Standards are met.

  • Check policies, endorsements and other required and related documentation for accuracy.

  • Complete all required sales reports and documentation required

  • Attend Insurer meetings and marketing presentations as required


· High School Diploma

  • Minimum 2 years commercial Insurance experience

  • CAIB or CIP (or working towards)

  • RIBO license

  • Team player able to work within Production and Service teams

  • Strong interpersonal and communication skills: written and verbal

  • Ability to work independently and in a team

  • Sound negotiation and sales skills

  • Effective organizational skills and time management

  • Exceptional interpersonal, verbal and written skills

  • Working knowledge of Microsoft Office Products (Word and Excel)

  • Experience with TAM or EPIC an asset

HUB International Ontario offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.


Location: Canada, Ontario, Oakville
Required Education: High school or equivalent
Required Experience: 2-5 years
Date published: 2-Aug-2018
Department: Account Management & Service
Ref#: P3141_20180709