Supervisor, Benefits TechnologyOakbrook Terrace, IL


At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. Hiinte0023753 As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 17,000 employees in more than 550 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

About the Position

The Supervisor, Benefits Technology position reports to the Director, US Benefits. This position will play a vital role in collaborating with the benefits team as well as other COEs within the benefits technology space. Supervisor, Benefits Technology will be developing detailed documentation of the various benefits processes in conjunction with other leadership.

Essential Duties & Responsibilities:

  • Provide leadership and oversight of employee life cycle and multi-media communication projects.

  • Lead open enrollment enhancements/implementations in conjunction with leadership.

  • Review current processes and recommend process improvements.

  • Interpret and explain technical employee benefits policies and procedures.

  • Define standards and manage documentation for all new and existing processes.

  • Research and apply changes to ensure content and processes remain functional and up to date.

  • Serves as a point of contact with HRIS teams during implementation and ongoing maintenance.

  • Analyzes and resolves problem situations and recommends appropriate action.

  • Identify resources and develop strategies for using new and existing technology to improve benefits processes to meet changing and expanding needs.

  • Performs all other duties as assigned or required within the department.

Job Requirements:

  • Bachelor’s degree or equivalent work experience

  • Proven experience in a supervisory role for at least 1 year.

  • Preferred experience with an employer with more than 3,000 employees.

  • At least 3 years of experience with benefits administration

  • Proficient in MS Office, and HRMS system, Workday preferably

  • Ability to analyze information and convert related activities into a comprehensive work plan.

  • Ability to communicate and make recommendations to leadership.

  • Ability to identify basic problems and procedural irregularities, collect data, establish facts and draw valid conclusions.

  • Ability to multi-task and drive multiple projects.

  • Demonstrated ability to deal with confidential information.

  • Demonstrated problem solving, time management and priority setting skills.


Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB, you will be part of a community of learners and doers focused on helping our leaders maximize the potential of their employees.

Department Human Resources

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

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Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit