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Hub International Assistant Branch Manager in Nanaimo, British Columbia

Hi, we’re HUB — a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a difference. Where pushing ourselves forward helps us give more to others.

What we offer!

  • competitive wages with increases for successful completion of training

  • medical and dental benefits

  • an education reimbursement program

  • RRSP company matching

  • a corporate culture unlike any other

The Role: Assistant Branch Manager

Summary of Position

The Assistant Branch Manager reports to the Branch Manager and is responsible for assisting in developing and managing a branch, with accountability for increasing revenues, profitability, and flow through, managing expenses, as well as the overall satisfaction / engagement of both clients and employees.


Business Development:

  • Help develop annual business plan, with the Branch Manager that when executed, will meet targets, and maximize every opportunity, for all lines of business in the branch including:

  • New business

  • Business retention

  • Branch growth

  • Client experience

  • Introduction of new lines of business

  • Assess local market and identify current and prospective opportunities to obtain new clients

  • Ensure an excellent and consistent client service experience

  • Ensure all best practices are adopted and effective for the branch

  • Maximize on opportunities for efficiency (i.e. utilizing central processing)

  • Participate actively in both the business and industry communities to build a network of contacts that improve the presence and reputation of the branch and organization

  • Other duties and responsibilities as assigned

Talent Management Responsibilities:

  • Provide a positive work environment that attracts, retains and motivates talent

  • Support the team of talent to achieve their highest performance potential

  • Clear, concise and consistent communication (branch specific, corporate communications, etc.)

  • Assist Branch Manager in recruitment and selection procedures

Operational Responsibilities

  • Manage operational aspects of the branch including corporate branding, office aesthetics and cleanliness

  • Ensure the safekeeping of all company assets in the branch

  • Ensure consistent and effective application of all corporate policies and procedures as they apply to the business or to the employees


  • Ability to work collaboratively with direct reports, colleagues and front line talent to create a results driven and team oriented environment

  • Strong communication skills (verbal & written)

  • Excellent interpersonal skills with a variety of individuals (internal and external)

  • Passion and firm understanding of business and financials

  • Strong organizational skills

  • Minimum 2 years’ experience leading a department or branch

  • Level 2 General Insurance License

  • Industry designation an asset (CAIB, CIP, FCIP, CRM)

The employment offer is contingent upon completion of a successful background check.

WHAT DO WE VALUE? We are looking for those who believe in:

  • Entrepreneurship – We encourage innovation and educated risk-tasking

  • Integrity – We do the right thing every time

  • Teamwork – We work together to maximize results

  • Accountability – We measure and take responsibility for outcomes.

  • Service – We serve our customers, communities and colleagues

Your future with HUB:

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at


Department General Management

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: Diploma

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit