Hub International Enrollment Technology Specialist in Metairie, Louisiana

Hub International is a top 10 global insurance broker providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Our regional offices throughout North America are dedicated to helping individuals and businesses evaluate and manage their risks and insurance needs.

Position Summary

The contribution that an Enrollment Technology Specialist (ETS) makes to HUB International is to retain clients by insuring accuracy and timeliness through all lines of clients’ carrier submissions in addition to enrollments, terminations and changes. They facilitate this process through paper applications and/or electronic application. It will be critical for the ETS position to create flexible and collaborative relationships with the teams, carriers and clients in order to meet the position objective.

Knowledge/Experience Required

  • Significant insurance experience helpful; at least 1 year of work experience (benefits administration, health insurance customer service, etc.).

  • High school diploma, minimally.College degree preferred.

  • Continuous education encouraged (industry coursework).

Skills/Abilities Required

  • Excellent problem solving skills.Persistent to achieve the end result—resolution.

  • Strong organizational skills, including daily prioritizing and logical thinking.

  • Service-oriented; kind, compassionate, and willing to work hard on another person’s behalf.

  • Good communication skills, especially verbally and over the phone.Clarity and accuracy are key.

  • Excellent phone skills, being responsive, empathetic, and honest with the information to be shared.

  • Strong working knowledge of computers (MS Word, MS Outlook preferred; Internet, MS Excel and database experience also beneficial) and able to learn online carrier systems and programs.

  • Able to manage multiple projects simultaneously and successfully.

Location: United States, Louisiana, Metairie
Required Education: High school or equivalent
Required Experience: 1-2 years
Required Travel: Negligible
Date published: 17-May-2018
Department: Account Management & Service
Ref#: 92116_20180526

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at .

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