Commercial Claims Advocate Metairie, LA
ABOUT HUB INTERNATIONAL:
HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 13,000 employees in 475+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.
WHAT WE OFFER YOU:
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
- Competitive salaries and benefits offerings
o Medical/dental/vision insurance and voluntary insurance options
o Health Savings Account funding
o 401k matching program
o Company paid Life and Short-Term Disability Plans
o Supplemental Life and Long-Term Disability Options
o Comprehensive Wellness Program
o Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
Great work/life balance, because that’s important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives
The Commercial Claims Advocate is responsible for claim consulting and management service to clients including escalated claims issues, carrier relationships and auditing of the claim handling process as well as the overall agency loss financials.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Provide outstanding senior claim advocacy services to clients as assigned
Effectively communicate to internal agency staff, as needed, on risk management or complex coverage issues
Oversee the commercial property and casualty losses for the agency
Facilitate effective claim meetings with clients, prospects, and carriers in order to meet the needs of the clients
Develop and maintain positive relationships with insurance carrier partners
Analysis of the Workers Compensation historical loss data to assist with management of Workers Compensation process
Keep an updated record with the required claim information
Update internal staff on claim issues as necessary
Assist clients and agency personnel with the development of claim reports analysis as needed
Minimum of 8 years of experience commercial insurance experience in claims or underwriting
Superior customer service, analytical, problem solving and conflict resolution skills
Must be a self-starter with excellent written and verbal English communications skills
Strong multi-line commercial insurance knowledge and technical understanding of all coverage forms
Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems
Ability to read and analyze diverse coverage forms and provide guidance to staff members
Ability to work in fast-paced, multi-tasking environment
Maintain the highest level of confidentiality and discretion
Up to 15% travel in surrounding areas required
EDUCATION, LICENSING OR CERTIFICATION REQUIREMENTS:
Risk Management/Business Bachelor’s Degree preferred
Professional Certification preferred
To perform this job successfully, the incumbent must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These qualifications are considered without regard to race, religion, color, sex, national origin, disability, or any other characteristic protected by federal, state, and local law. If this position requires licensing or certification, the incumbent must maintain that license or certification by meeting all continuing education and other requirements.
The physical and environmental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
Department Account Management & Service
Required Experience: 7-10 years of relevant experience
Required Travel: Negligible
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.