Hub International Receptionist in Markham, Ontario
HUB International’s vision is to be everywhere risk exists - today and tomorrow. Helping protect what matters most. HUB International in our Markham office continues to grow and is currently looking for a dynamic and customer focused Receptionist to join the team.
This position serves as our “Director of First Impressions” and responsible for engaging all walk-in and phone-in clients in an administrative capacity. This position requires using a consultative approach to determine the clients’ needs in order to make appropriate recommendations and when required, directing the client to the appropriate licensed broker. This is a great opportunity to act as HUB’s Brand Ambassador.
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.
Welcomes visitors by greeting them, in person or over the telephone; answering or referring inquiries
Directs visitors by maintaining employee and department directories; giving instructions
Sorts and forwards incoming faxes and emails received
Handles incoming and outgoing courier (including regular mail); open, stamp, sort and label for distribution
Maintains stock and availability of office supplies by ordering office and kitchen supplies; maintain relationships with related vendors
Maintains security by following procedures; monitoring logbook; issuing visitor badges
Maintains telecommunication system by following manufacturer's instructions for house phone and console operation
Maintains safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
Contributes to team effort by accomplishing related results as needed
May be assigned other duties as required
Qualifications & Experience:
High School Diploma
One year of customer service and/or administrative experience
Excellent interpersonal and communication skills both written and verbal
Proficiency in Microsoft Office: Word, Excel and Outlook
Strong customer service focus with the ability to deliver positive customer experiences
High level of organization and able to manage high-volume of calls and requests
Entrepreneurship: encouraging innovation and educate risk taking
Integrity:doing things right every time
Teamwork:working together to maximize results
Accountability: measure and take responsibility for outcomes
Service: serving customers, communities, and colleagues
HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.
Location: Canada, Ontario, Markham
Required Education: High school or equivalent
Required Experience: 1-2 years
Required Travel: No travel required
Date published: 9-Aug-2018
Department: Facilities & Office Services