Commercial Lines Account Associate (Healthcare)-12 month ContractMarkham, ON

About The Role

HUB International continues to grow and we are looking for a strong Commercial Lines Account Associate to support a busy Commercial Practice with the Healthcare book of business. This is a great opportunity to work with an experienced and dedicated team of HUB professionals. Your focus will be on retention through superior servicing of these accounts. We are looking for someone with strong commercial account support and customer service experience. This role reports directly to the Partner and Senior Vice President.

What You’ll Do

  • Providing internal and external clients with prompt, courteous, and professional service including handling coverage inquiries and processing client requests

  • Timely preparation of documents such as letters, certificates, confirmation of insurance, client renewal packages, policies, submissions, proposals, binders, and summaries

  • Updating rate/premium histories and premium comparisons; calculation of PST, Invoicing, processing of journal entries, execution of premium finance forms, collection of aged receivables, as required, and correction of commission differences

  • Accurately process endorsements, invoicing of transactions, and generating reports on our online program system

  • Review policy wordings and other documentation for accuracy and completeness

  • Calculating adjustments and premiums on policies and other insurance documents;

  • Assisting in the collection of Accounts Receivables while adhering to HUB International’s file management standards

  • Analyzes client coverages, exposures, and loss experiences to determine risk requirements

  • Marketing of select lines of coverage that do not fit the program mandate

What You’ll Need for Success

  • RIBO Licensed

  • Minimum 3 years of commercial insurance account experience

  • Experience working in a fast-paced and high volume environment

  • Proficient in Microsoft Office: Word and Outlook with advanced Excel skills

  • Experience in EPIC or similar insurance brokerage management systems an asset

  • Strong time and client management skills, attention to detail, follow-up and analytical skills

  • Proactive and customer-focused business approach

  • Ability to work collaboratively as a strong team member and independently

  • Excellent organizational, interpersonal, written, and oral communication skills

Why Choose HUB?

When you choose HUB, you're choosing the largest insurance brokerage in Canada and 5th largest global insurance & employee benefits broker supported by over 17,000 professionals in 500 offices across North America. We provide a competitive, exciting, and friendly work environment that strategically positions you for longevity and offers significant advancement, growth, and success opportunities. To read more about HUB, please visit

What’s in it for you?

Your well-being is our priority, and we back this up with a wealth of benefits:

  • Enjoy a competitive pay structure that includes incentives, bonuses, and more ways to increase your earnings.

  • Balance your life with flexible work arrangements and generous time off.

  • Benefit from a comprehensive package tailored to your needs, including company-matched RRSPs.

  • Invest in your future with HUB-sponsored training and development programs. We even offer tuition reimbursement opportunities.

  • Rest easy with reimbursements for professional license fees and membership dues.

  • Avail special perks including discounts on events, travel, accommodations, and personal home & auto insurance.

At HUB, we celebrate diversity, equity, and inclusion. We are committed to creating an environment where all our employees feel valued and empowered. In this light, we've designed our selection process to be accessible to everyone. We encourage you to let us know if you need any assistance or accommodation during the recruitment process. We believe in providing every candidate with an equal opportunity to succeed and thrive in our inclusive work environment.

For us, service is not just a value; it's our commitment. We uphold this commitment to our employees, clients, and communities. Each of our regional offices actively contributes to local causes, making a difference where it's needed most.



Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: College diploma (3-year degree)