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Hub International Account Associate - Commercial Lines in Markham, Ontario

HUB International’s vision is to be everywhere risk exists – today and tomorrow. Helping protect what matters most.

HUB continues to grow and seeking a dynamic Account Associate to join our Commercial Lines team based in Barrie or Markham, Ontario offices. Associates works with a producer on a book of business, building up long-term relationships with them. They play a central role in maintaining the relationship with the client, and addressing the client’s needs.

This is an ideal role for a strong team player who is detailed oriented, enjoys working with people and a commitment to deliver results on required deadlines.

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference. This position reports to the VP Underwriting and Quality Control – Personal Insurance Practice.


  • Meeting existing clients’ needs, including quotations, premium adjustments, endorsements

  • Client enquiries, taking claims and handling renewals

  • Prepare and monitor insurance submissions, proposals, and summaries of insurance

  • Monitor the processing of binders, certificates and billings

  • Take client calls and answer questions regarding coverages, accept and process online quotes,

  • Act as one of the primary points of contact on accounts; responsible for maintaining key client and insurer relationships

  • Negotiate with insurers on coverage and price so as to best meet the needs of the client in conjunction with the producer

  • Collect premiums from clients in a timeline pursuant to HUB standards

  • Utilizing third party systems for policy issuance

  • Advocate for clients during claims process

  • Other related duties as may be required from time to time


  • Minimum 2-3 years’ experience in Commercial Lines

  • College diploma and/or university degree or equivalency

  • RIBO license; CIP/CAIB/CRM designations preferred

  • Strong customer service focus with the ability to deliver positive customer experiences

  • Demonstrated ability to communicate (written and verbal), present and influence credibly and effectively at all levels of the organization, including executive

  • Proficiency in typing and with computer applications, including MS suite

  • Experienced in delivering client-focused solutions based on customer needs

  • Ability to work independently and in a team

  • Effective organizational skills and time management

HUB International Ontario offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

  • LI-JL

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: Diploma

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit