Hub International Supervisor, Community Branch Network in Maple Ridge, British Columbia

HUB International provides products and services in all areas of insurance, including Commercial, Personal and Employee Benefits. We are the leading insurance broker in BC and across Canada, and are ranked among the world's top 10 insurance brokerages. We are committed to providing the best coverage, value and service based on the strength of our vast global resources and solid local relationships.


In collaboration with the Branch Leadership team work toward the development of a high performing and engaged team:

  • Build positive client, employee and dealer relationships

  • Support, coach and train employees including team leads

  • Resident Technical and Process expert for the branch

  • Conduct professional, quarterly performance reviews with all direct reports

  • Maximize resources through effective scheduling

  • Ensure compliance with all insurer (ICBC, CNS, Family etc.), Insurance Council of BC and Privacy Act rules and regulations

  • Manage sales, retention and service needs of clients, balancing between Insurance Advisor and Supervisor duties as appropriate

  • Ensure control of ICBC inventory and correct handling of all documents and funds

  • Lead the continuous improvement, organization and efficiency of the branch

  • Handle and resolve client and dealership concerns in a positive proactive fashion

  • Ensure employees are connected to Hub in the bigger picture and understand the mission, values and goals of Hub

  • Perform Insurance Advisor duties when necessary


  • Level 2 General Insurance License

  • Ability to work collaboratively with direct reports, colleagues and front line talent to create a results driven and team oriented environment

  • 4+ years of experience in the Insurance Industry

  • Strong communication skills (verbal & written)

  • Excellent interpersonal skills with a variety of individuals (internal and external)

  • Passion and firm understanding of business and financials

  • Ability to plan and manage at the operational, branch level

  • Strong organizational skills

  • Commitment to continued learning & development

  • Leadership & management

  • Sales

  • Client experience

Your future with HUB:

HUB International’s Greater Vancouver location is based out of Burnaby, BC with offices throughout the Lower Mainland & Fraser Valley. We offer comprehensive benefits, group RRSP matching, complete tuition / course / certification coverage, and exciting opportunities for advancement. Our brand new head office on Still Creek Drive is LEEDs certified and has a complimentary on site fitness facility, locker room & showers, bike room, outdoor running trails, and a shuttle from Gilmore Station for those who transit.

We offer:

  • Competitive wages

  • Flexible work hours

  • Complete tuition financing

  • Opportunities for career advancement and professional growth

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for learning, development, growth as well as advancement.

Location: Canada, British Columbia, Maple Ridge
Required Education: High school or equivalent
Required Experience: 2-5 years
Required Travel: No travel required
Date published: 11-Jun-2018
Department: Account Management & Service
Ref#: P2898_20180530