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Hub International Personal Insurance Account Manager in Leamington, Ontario

HUB International’s vision is to be everywhere risk exists – today and tomorrow. Helping protect what matters most.

HUB International continues to grow and seeking a strong customer focused Account Manager to join our dynamic Personal Insurance Team in either our Leamington or Windsor office. This is an ideal role for a strong team player who can provide outstanding customer experience and act as a positive HUB Brand Ambassador. This role will require a flexible individual to adapt to the growth of the business.

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and satisfaction. By joining HUB you will become part of rapidly growing company that offers significant opportunity for advancement and growth. HUB is a company where your contributions will make a difference.

Responsibilities:

Maintaining a book of business including:

  • Lead generation for Personal Lines

  • Ensuring targets for new business and retention are met, including by means of re-marketing

  • Cross-selling other insurance and financial products based on the minimum requirements

  • Respond to inbound inquiries by providing effective and efficient customer service to verbal and written inquires.

  • Resolving client concerns and complaints while ensuring the Service Excellence Standards are met.

  • Process policy changes, new business, and cancellations on company portals

  • Ensure coverage standards and company requirements are met

  • Maintaining and understanding all underwriting guidelines and products for our insurance companies.

  • Make requests to insurance companies

  • Claims follow ups and reporting

  • Support the team in ensuring customer service levels are maintained

Qualifications:

  • RIBO licensed

  • 1-2 years’ Insurance experience

  • Strong customer service experience and multitasking skills

  • Professional, team player and a great HUB Brand Ambassador

  • Strong MS Office (Word, Excel, and Outlook)

Core Values:

  • Entrepreneurship - encouraging innovation and educate risk taking

  • Integrity – doing things right every time

  • Teamwork – working together to maximize results

  • Accountability – measure and take responsibility for outcomes

  • Service - serving customers, communities, and colleagues

HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

  • LI-JL

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Required Education: Diploma

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.

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