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Job Information

Hub International RPW Service & Support Consultant in Kansas City, Missouri

This is a newly created role that will function as the point of day to day support for retirement and private wealth advisors across the US. This person will be critical in operationalizing and scaling HUB’s Retirement & Private Wealth (RPW) practices leveraging technology for reporting, analysis and presentations.

  • This position will report to the Senior Director Retirement & Private Platform Retirement and have daily interaction with RPW’s COO along with Sr. leaders in the field and RPW leadership.

  • The Service & Support Consultant will be the quarterback for RPW’s Small Market Solution working hand in hand with our third-party partners, producers and advisors to advise, onboard and support the programs clients.

  • There is tremendous potential for growth for strong performers who are eager to learn and take new responsibilities in this position as the overall Service & Support Consultant team grows and as the individual engages directly with advisors, producers and leaders across the organization.

Job Responsibilities

  • Assist advisors in the field with managing the client quarterly due diligence process, conducting benchmarking, responding to, and managing request for proposals (RPFs), and setting up new client accounts.

  • Work directly with plan sponsor and individual clients to respond to client inquiries, participant requests, and to deliver employee education.

  • Ensure systems are updated and data is accurate and captured in a timely and efficient manner.

  • Be the point person for RPW Small Market Solution’s and partner with HUB’s producers, advisors and field staff to onboard and support these clients from the initial sales process through general servicing. Including acting as the business development resource for potential clients.

  • Engage with RPW field advisors to support the onboarding of clients in RPW’s Advisor Managed Account program (in plan participant advice).

  • Partner with RPW field offices to ensure data accuracy in plan systems over the next 6-12 months

  • Work with the RPW Investment Committee to migrate HUB’s thousands of retirement plan clients to the HUB proprietary scoring methodology over the next two to three years.

  • Engage directly with industry partners to facilitate solving client challenges on behalf of RPW advisors and corporate leadership

Required Skills and Qualifications

  • CRM Systems

  • Financial Service Knowledge, specifically 401(k)

  • Series 6 or 7 license

  • Team Player and collaborator

  • Proactive

  • Entrepreneurial

  • Proven experience working in a fast paced and quickly evolving work environment

  • Strong written and verbal communication skills

  • Detail oriented

  • Microsoft Office

  • Problem Solver

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

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E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit