Assistant Branch ManagerKamloops, BC

Hi, we’re HUB!

We are proud to be ranked 5th among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. At HUB, we are dedicated to providing exceptional insurance solutions and unparalleled customer service. We believe in fostering a dynamic and inclusive work environment where our employees can thrive and grow. Join our team and be part of a company that values innovation, teamwork, and a relentless pursuit of excellence.

The Opportunity!

We are seeking a highly motivated and enthusiastic Insurance Assistant Branch Manager who is passionate about developing people, growing the business through sales and efficient operations, and thriving in a high-paced, high-volume environment. The ideal candidate is a self-starter, goal-oriented, and enjoys problem-solving while maintaining a client-centric approach.

The Assistant Branch Manager reports to the Branch Manager and is responsible for assisting in developing and managing a branch, with accountability for increasing revenues, profitability, and flow through, managing expenses, as well as the overall satisfaction / engagement of both clients and employees.

Key Responsibilities:

  • Assist in the management of daily branch operations to ensure efficiency and effectiveness.

  • Lead, mentor, and develop a team of sales and customer service representatives.

  • Drive business growth by identifying and pursuing new sales opportunities.

  • Maintain a high sense of urgency to meet and exceed sales targets and operational goals.

  • Foster a positive and productive work environment that encourages teamwork and high performance.

  • Handle large volumes of work with a high level of accuracy and attention to detail.

  • Resolve client issues and challenges with a proactive and solution-oriented mindset.

  • Implement and oversee branch marketing and sales strategies.

  • Ensure compliance with company policies and regulatory requirements.

  • Continuously assess and improve branch processes for optimal performance.

Qualifications:

  • Strong leadership skills with a passion for developing and motivating team members.

  • Demonstrated ability to grow business sales and manage branch operations effectively.

  • Excellent problem-solving skills with a client-oriented approach.

  • Ability to thrive in a fast-paced, high-volume environment.

  • Strong organizational skills and attention to detail.

  • Exceptional communication and interpersonal skills.

  • Self-managing and self-starting with a strong drive to achieve goals.

  • Minimum 2 years’ experience in the insurance industry preferred.

  • Level 2 General Insurance License.

  • Industry designation an asset (CAIB, CIP, FCIP, CRM).

A day in the life -

Business Development:

  • Help develop annual business plan, with the Branch Manager that when executed, will meet targets, and maximize every opportunity, for all lines of business in the branch including:

  • New business

  • Business retention

  • Branch growth

  • Client experience

  • Introduction of new lines of business

  • Assess local market and identify current and prospective opportunities to obtain new clients

  • Ensure an excellent and consistent client service experience

  • Ensure all best practices are adopted and effective for the branch

  • Maximize on opportunities for efficiency (i.e. utilizing central processing)

  • Participate actively in both the business and industry communities to build a network of contacts that improve the presence and reputation of the branch and organization

  • Other duties and responsibilities as assigned

Talent Management Responsibilities:

  • Provide a positive work environment that attracts, retains and motivates talent

  • Support the team of talent to achieve their highest performance potential

  • Clear, concise and consistent communication (branch specific, corporate communications, etc.)

  • Assist Branch Manager in recruitment and selection procedures

Operational Responsibilities

  • Manage operational aspects of the branch including corporate branding, office aesthetics and cleanliness

  • Ensure the safekeeping of all company assets in the branch

  • Ensure consistent and effective application of all corporate policies and procedures as they apply to the business or to the employees

Salary Expectations -

The expected salary range for this position is $50,000.00 - $60,000.00 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Why Join HUB?

  • Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!

  • We work hard and play hard! Get ready for our Staff Holiday Parties!!

  • Paid day off for your birthday – we want to celebrate you!

  • Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities

  • Room to grow within the organization

  • Lots of company perks, benefits, RRSP matching and great compensation

Your future with HUB –

Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.

At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.

What makes us different than all the rest?

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

Our Core Values:

Entrepreneurship: We encourage innovation and educated risk-taking.

Integrity: We do the right thing every time.

Teamwork: We work together to maximize results.

Accountability: We measure and take responsibility for outcomes.

Service: We serve customers, communities and colleagues.

If you value what we value, and like the perks along the way – Apply TODAY !

The employment offer is contingent upon completion of a successful background check.

HUB is a company where your contributions will make a difference. We invite you to learn more about our team at www.hubinternational.com. If you require any accommodations during the hiring process, please reach out to bar.hr@hubinternational.com to request this. Only candidates selected for an interview will be contacted.

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Department Sales

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.