Hub International Account Manager in Grand Rapids, Michigan
Who We Are
At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.
HUB is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 11,000 employees in 450 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions
What We Offer You
At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunity!
Benefits you may enjoy working at HUB International Midwest-East:
Medical, Dental, and Vision (PPO, HMO, and HSA)
Comprehensive Wellness Program
401(k) Retirement Plan
Life and Disability Plans
Vacation, Holiday, Sick, and Personal Time Off
Parking and transit expense
Comprehensive Onboarding Program
Continuing Education / Personal Development Programs
Flexible Work Arrangements
Employee Engagement Events
Dress for Your Day Dress-Code
“HUB Bucks” Rewards Program
Here’s Where You Come In
You will work in a collaborative team environment as a Middle Market Sr. Associate Account Manager. In this role you will assist on accounts $750K+ in revenue in combination to managing your own book of <$15k accounts. Additionally, you will be responsible to retain our clients through customer service and maintaining accurate client information in our systems.
Serve in a support role on a book business generally in excess of $750k in revenue, depending on the complexity or number of accounts.
Managing your own book of <$15k accounts.
Provide quality customer service to existing accounts with a goal of 93% retention or more.
Collaborate within a team that includes: Producers, Account Managers, Account Executives and Associate Account Managers.
Ensure accurate maintenance of client information in EPIC
Accountable to administrative tasks including, but not limited to:
Proposal preparation & binder assembly
Special projects and all other duties, as assigned
Determination – unsatisfied until we are the best. We go the extra mile for clients and colleagues.
Ownership – Responsible to each other, our clients, and our goals.
Teamwork – Together we attain greater success.
Sincerity – Giving and receiving direct and caring communication
High School Degree, or Equivalent
1-2+ years in a Commercial Lines role on the agency side
Experience working in the middle market with accounts averaging $15k in revenue and above
Intermediate excel skills
Willingness to travel, on occasion
Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: Up to 25%
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Hi, we’re HUB.
In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.
When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.
And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.
About HUB International
Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.