Ignite your potential. Impact what matters.

Hi, we're HUB.

We advise businesses and individuals on how to reach their goals.

When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy.

So you’re ready for tomorrow.

Company Profile

HUB International was born in 1998 with the merger of 11 privately held insurance brokerages. Today, HUB is one of the largest insurance brokers in the world and represents a broad, deep, one-of-a-kind aggregation of insurance entrepreneurs.

13,000+

employees across North America.

5th

ranked among the world's largest insurance brokers.

450+

offices across North America.

HUB Mission

To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

HUB Vision

To be everywhere risk exists—today and tomorrow. Helping Protect what matters most.

Our Core Values

  • Entrepreneurship - We encourage innovation and educated risk-taking.
  • Integrity - We do the right thing every time.
  • Teamwork - We work together to maximize results.
  • Accountability - We measure and take responsibility for outcomes.
  • Service - We serve our customers, communities and colleagues.

Why Choose HUB?

Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

  • are seeking a progressive work environment at a rapidly growing organization
  • have a desire to help others protect their future
  • have an entrepreneurial spirit and are challenged by the opportunity to grow the business
  • are focused on learning and development to enhance your industry knowledge and expertise
  • are a self-starter willing to invest time and energy to learn the technical aspects of our business
  • believe in integrity and building success by developing relationships with others

Benefits

We offer a dynamic benefits program that is rooted in your current needs yet evolves as those needs change over time. We are committed to providing you with the tools and resources you need to maximize your benefits portfolio.

We believe in the value of a wellness strategy to build morale and support the personal health goals of our employees. We’re proud to offer our employees medical plans that not only provide coverage for illness and injury, but also enable you and your family to focus on staying well. Outside of offering a portfolio of medical plans to support our employees’ well-being, we’ve worked hard to build a comprehensive program reflecting our values and vision to boost engagement and motivation.

HUB Healthy Habits was created to educate, activate, and support employee engagement in total health and wellbeing, encouraging employees to put healthy ideas into action in and out of the office. On-site health committees lead in-office health initiatives, including monthly educational health and fitness activities.

  • Technology: Portal on the HUB intranet and mobile app delivers health campaigns and contests.
  • Tools: Break rooms designed by our employees outfitted with balls, bands, and light weights.
  • Healthy challenges: Challenges and campaigns with prizes for meeting fitness and nutrition goals.
  • Health screening & coaching: Track your health and performance. Health coaches are available to all employees.

Retirement savings plans: You choose how much to deposit each pay period and how your money is invested.

Travel accident insurance: HUB’s Travel Accident benefit covers injuries and death sustained during business travel. We also provide 24/7 access to personal and emergency assistance when you are traveling for business or personal reasons, including dependents traveling with you.

Flexible spending & parking and transit programs: Flexible spending accounts allow you to pay for eligible health and/or dependent care expenses on a pre-tax basis. You can also use pre-tax dollars to pay for parking and transit expenses and can enroll in the program at any point during the year.

MyHUB Discounts: All HUB employees have access to discounts on automotive, electronic, consumer, educational assistance, home security, travel, home, and work-life products and services.

Employee Assistance Program (EAP): We understand it can be difficult to manage family, work-related and personal issues. That’s why we offer an EAP at no cost to you. To help guide you through difficult situations or simply assist you with day-to-day tasks like finding a last-minute dog sitter, trained professionals work with you as you search for solutions. The program is completely confidential and can help you work through issues related to: emotional well-being, family life, healthy living, and legal or financial matters.

Group auto & home insurance: You have the option of purchasing personal lines of auto and home insurance at discounted rates.

Group legal plan: You have the option of enrolling in the group legal plan. This plan provides access to legal assistance for matters concerning estate planning, real estate, family law, consumer protection and more.

Other voluntary extras include: critical illness insurance, accident insurance, group indemnity insurance, long-term care coverage, and more.

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Commercial Lines Account Manager | HUB Jobs

available here at <a href="http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm" target="_blank"> http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm </a> .</p><p style="text-align:inherit"></p><p style="text-align:left"><a href="https://hubinternational.jobs/eeo/" target="_blank">EEOAA Policy</a></p><p style="text-align:inherit"></p><p style="text-align:left"><a href="https://hubinternational.jobs/e-verify/" target="_blank">E-Verify Program</a></p><p style="text-align:left">We endeavor to mak
(844) 300-9193 or <a href="mailto:USRecruiting@hubinternational.com" target="_blank"> USRecruiting@hubinternational.com </a>. This contact infor

Job Information

Hub International Commercial Lines Account Manager in Fresno, California

ABOUT HUB:

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the worlds' largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of -a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

THE OPPORTUNITY:

HUB’s Customer Service professionals provide critical support to our customers through account management, claims management, day-to-day client oversight, and underwriting services that make us a leading sales and service organization in the insurance industry. Through a robust network of resources, you will be amongst some of the industry’s top talent to help guide and support our customer’s needs and provide them with innovative solutions.

The Account Manager is responsible for providing all aspects of service to commercial lines insurance customers, maintaining a book of business comprised of various size accounts with total revenue of $600,000 or greater. The Account Manager is capable of maintaining a book of business with a minimum of supervision. The Account Manager works directly with the producer on accounts with revenue of $10,000 or greater. On accounts with revenue up to $10,000, producer assistance is on an as needed basis, as mutually agreed to by the Account Manager and the producer.

  • All reactive service to customers

  • Contact with underwriters and brokers

  • Research policy forms, review contracts

  • Respond timely to all customers’ service requests

  • Gather pre-renewal information and market all renewal business

  • Prepare proposals

  • Generate all paperwork needed for binding, obtain necessary signatures

  • Bind coverage with carrier, generate binders, auto ID cards, certificates of insurance

  • Review and process policies, endorsements, audits

  • Prepare agency billed transactions for invoicing

  • Follow up on delinquent direct billed accounts, collection of agency billed items and pending cancellations

  • Oversee all work delegated to assistant for timely completion and accuracy

  • Any related task as deemed appropriate by producer and Commercial Lines manager

WHAT YOU BRING TO THE TABLE:

You are perfect for this opportunity if you

  • Support and personally strive to follow DMIG/HUB’s stated Purpose, Values and Beliefs

  • Knowledge of the computer and associated programs: Epic agency management system, various carriers’ on-line rating programs, Microsoft products and Internet Explorer

  • Understand and follow established HUB procedures

  • Ability to perform basic math functions including addition, subtraction, multiplication, division, percentages and fractions

  • Ability to collect and research data

  • Knowledge of carriers’ products and appetites

  • Display willingness to make decisions, gather and analyze information, resolve problems in a timely manner, develop appropriate solutions, exhibit sound and accurate judgment, be able to support reasoning for decisions and include appropriate people in the decision-making process

  • Ability to manage difficult or emotional customer situations, respond promptly to customers’ needs, solicit customer feedback to improve service

  • Ability to speak clearly and persuasively in positive or negative situations, be an active listener, focus on solving conflict, maintain confidentiality, ability to present information in one-on-one and small group situations

  • Prepare memos and professional form letters, write clearly, edit work for spelling and grammar, ability to read and interpret written information

  • Balance team and individual responsibilities, support team objectives, exhibit openness to the views of others, give and welcome feedback, when necessary assist team on large projects to meet group work commitments

  • Consistently produce quality work, complete tasks accurately and on time, prioritize and plan work activities, use time efficiently to meet productivity standards and commitments, take responsibility for own actions, be responsive to coaching from manager

  • Strive to continuously pursue training and development opportunities to build knowledge and skills

  • Mentor others, share knowledge of insurance, automation and other resources, contribute to building a positive working environment, lead by example, treat others with respect regardless of their position

  • Understand HUB Employee Handbook

MINIMUM JOB QUALIFICATIONS:

  • High School Diploma; AA or BA/BS preferred

  • CA Fire & Casualty Insurance License

  • 5 or more years of related experience as a commercial lines Account Manager

If this describes you, then keep reading.

WHY CHOOSE HUB?:

Throughout our network of more than 450 HUB offices in North America, we offer a competitive exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

  • Are seeking a progressive work environment at a rapidly growing organization

  • Have a desire to help others protect their future

  • Have an entrepreneurial spirit and are challenged by the opportunity to grow the business

  • Are focused on learning and development to enhance your industry knowledge and expertise

  • Are a self-starter willing to invest time and energy to learn the technical aspects of our business

  • Believe in integrity and building success by developing relationships with others

LIKE US SO FAR?

Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today!

Are you a veteran? Disabled? We welcome ALL candidates and are proud of our wonderfully diverse employee population.

#LI-RB1

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.