We use cookies to improve your experience on our site. To find out more, read our privacy policy.

Current Employees Returning Candidates

Ignite your potential. Impact what matters.

Hi, we're HUB.

We advise businesses and individuals on how to reach their goals.

When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy.

So you’re ready for tomorrow.

Company Profile

HUB International was born in 1998 with the merger of 11 privately held insurance brokerages. Today, HUB is one of the largest insurance brokers in the world and represents a broad, deep, one-of-a-kind aggregation of insurance entrepreneurs.

16,000+

employees across North America.

5th

ranked among the world's largest insurance brokers.

530+

offices across North America.

HUB Mission

To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

HUB Vision

To be everywhere risk exists—today and tomorrow. Helping Protect what matters most.

Our Core Values

  • Entrepreneurship - We encourage innovation and educated risk-taking.
  • Integrity - We do the right thing every time.
  • Teamwork - We work together to maximize results.
  • Accountability - We measure and take responsibility for outcomes.
  • Service - We serve our customers, communities and colleagues.

Why Choose HUB?

Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:

  • are seeking a progressive work environment at a rapidly growing organization
  • have a desire to help others protect their future
  • have an entrepreneurial spirit and are challenged by the opportunity to grow the business
  • are focused on learning and development to enhance your industry knowledge and expertise
  • are a self-starter willing to invest time and energy to learn the technical aspects of our business
  • believe in integrity and building success by developing relationships with others
Sales Account Management Business Operations Information Technology Internship Program

Benefits

We offer a dynamic benefits program that is rooted in your current needs yet evolves as those needs change over time. We are committed to providing you with the tools and resources you need to maximize your benefits portfolio.

HUB cares about the health and wellbeing of our employees and their families. We’re proud to offer health plans that not only provide coverage for illness and injury, but also enable you to focus on staying well. Outside of offering a portfolio of medical plans to support our employees’ overall health, we’ve worked hard to build a comprehensive health and wellbeing program reflecting our values and vision to help you thrive each day.

  • HUB | My Wellbeing was created to educate, motivate, and support employees on their personal path to feeling healthy and well, in and out of the office. Program offerings focus on four pillars that contribute to your overall wellbeing: emotional, physical, financial and social.
  • Technology & Tools: Partnering with a best-in-class health and wellbeing vendor allows HUB to offer a dedicated website and mobile app. Easily access health and wellbeing activities and medical plan resources for those enrolled.
  • Healthy Activities: Choose from a menu of healthy activities to shape your personalized path to wellbeing. Complete activities that meet you where you are and inspire healthy actions year-round.
  • Earn Rewards: Participate in challenges, visit your physician for recommended health checks and complete online wellbeing programs to earn points towards rewards, including sweepstakes prizes or a discount on HUB medical coverage, for those enrolled.
  • Wellbeing Champions: This team supports HUB Wellbeing efforts, plus they are empowered to lead their own in-office initiatives or local challenges to inspire and connect with peers in healthy ways.

Employee Assistance Program (EAP): We understand it can be difficult to manage family, work-related and personal issues. That’s why we offer an EAP at no cost to you. To help guide you through difficult situations or simply assist you with day-to-day tasks like finding a last-minute dog sitter, trained professionals work with you as you search for solutions. The program is completely confidential and can help you work through issues related to emotional wellbeing, family life, healthy living, and legal or financial matters.

Retirement savings plans: You choose how much to deposit each pay period and how your money is invested. HUB provides a discretionary match each year to help your money grow.

Travel accident insurance: HUB’s Travel Accident benefit covers injuries and death sustained during business travel. We also provide 24/7 access to personal and emergency assistance when you are traveling for business or personal reasons, including dependents traveling with you.

Flexible spending & parking and transit programs: Flexible spending accounts allow you to pay for eligible health and/or dependent care expenses on a pre-tax basis. You can also use pre-tax dollars to pay for parking and transit expenses and can enroll in the program at any point during the year.

Group auto & home insurance: You have the option of purchasing personal lines of auto and home insurance at discounted rates.

Group legal plan: You have the option of enrolling in the group legal plan. This plan provides access to legal assistance for matters concerning estate planning, real estate, family law, consumer protection and more.

Other voluntary extras include: critical illness insurance, accident insurance, group indemnity insurance, long-term care coverage, and more.

MyHUB Discounts: All HUB employees have access to discounts on automotive, electronic, consumer, educational assistance, home security, travel, home, and work-life products and services.

Job Map

Latest Openings

{{ pagination.total }} {{seoJobDescription}}

Current Search Criteria:

More Less

Commute Options

Account Manager | HUB Jobs

available here at <a href="http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm" target="_blank"> http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm </a> .</p><p style="text-align:inherit"></p><p style="text-align:left"><a href="https://hubinternational.jobs/eeo/" target="_blank">EEOAA Policy</a></p><p style="text-align:inherit"></p><p style="text-align:left"><a href="https://hubinternational.jobs/e-verify/" target="_blank">E-Verify Program</a></p><p style="text-align:left">We endeavor to mak
(844) 300-9193 or <a href="mailto:USRecruiting@hubinternational.com" target="_blank"> USRecruiting@hubinternational.com </a>. This contact infor

Job Information

Hub International Account Manager in Franklin, Kentucky

ABOUT HUB INTERNATIONAL:

HUB International Limited (“HUB”) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 15,000 employees in 500+ offices throughout North America, HUB has grown substantially, in part due to our industry leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

  • Competitive salaries and benefits offerings

  • Medical/dental/vision insurance and voluntary insurance options

  • Health Savings Account funding

  • 401k matching program

  • Company paid Life and Short-Term Disability Plans

  • Supplemental Life and Long-Term Disability Options

  • Comprehensive Wellness Program

  • Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off

  • Great work/life balance, because that’s important for all of us!

  • Focus on creating a meaningful environment through employee engagement events

  • The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!

  • Growth potential - HUB is constantly growing and so can your career!

  • A rewarding career that helps local businesses in the community

  • Strong community support and involvement through HUB Gives

SUMMARY:

The Account Manager manages a book of insurance business with a high degree of independent discretion, autonomy, and decision-making. As an Account Manager it is important to provide professional and courteous service to our clients, carrier representatives, Underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Responsible for overall retention of accounts and assigned book of business by partnering closely with Producers and other HUB personnel on all aspects of client service, marketing, and renewals while adhering to HUB’s best practices and standard procedures

  • Develops new business from existing accounts and assigned leads, and contributes to meeting departmental production goals. Identifies and follows-up on cross-selling opportunities when appropriate

  • Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts.

  • Manages, organizes, and conducts client meetings when necessary and appropriately documents conversations with clients and carrier representative. Ensures the quality and accuracy of data in all HUB computer systems and automated agency management systems and prepares reports for Management as required

  • Acquires understanding of clients’ insurance objectives and critically analyzes and compares insurance plans to determine suitability and may negotiate with Underwriters and carriers

  • Stays abreast of changes in the insurance industry and other external conditions that may impact their clients by attending industry-related continuing education training and courses

  • Acts as a consultant and makes appropriate recommendations to clients in response to industry shifts and changes independent of Manager approval

  • Acts as liaison between clients and insurance carriers to resolve escalated, complex service issues that require policy interpretation and experience-based judgment to resolve and troubleshoot claims and billing issues

  • Travels on company business as required

  • Monitors functions performed by junior-level Account Managers and Assistant Account Managers and supports, mentors and trains as necessary

  • Performs other duties and projects as assigned

REQUIREMENTS:

  • Minimum of 3 years of experience and demonstrated proficiency in an Insurance Account Management role in required lines. Brokerage experience is preferred

  • Superior customer service and problem solving skills with the ability to work in a team environment

  • Excellent written and verbal English communications skills required

  • Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems

  • Ability to work a regular, full-time work schedule at HUB’s facility(s) or remotely and the willingness to travel on business when required

  • Supervisory, project leader, mentor or team leader experience preferred

EDUCATION, LICENSING OR CERTIFICATION REQUIREMENTS

  • High School Diploma or equivalent required; College Degree preferred

  • Current P & C license in good standing in required lines and states with all necessary CE credits

  • Advanced professional designation highly desirable (e.g. AAI, ARM, CIC)

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Up to 25%

Required Education: Bachelor's degree (4-year degree)

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

EEOAA Policy

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 orUSRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.